Outreach Pricing 2026: Amplify Plans and AI Credits

Outreach does not publish a standard per-user price for its four current Amplify packages. Amplify Essentials, Core, Plus, and Pro all require a sales quote. The company combines seat-based licensing with AI-credit consumption, so the full cost depends on package, users, agent activity, and the signed agreement. Its public package allowances are 10,000, 25,000, 50,000, and 100,000 AI credits respectively.

How Outreach pricing works

Outreach is a revenue-team platform for sales engagement, conversation intelligence, deal oversight, and AI-driven workflows. Its pricing model differs from a self-serve sequencer with one universal monthly amount displayed at checkout.

The first layer is a per-user license. The number of users and the selected Amplify package determine which functions the organization can access. Outreach's pricing request section says per-user pricing, no platform fees, and support included, but it does not display a fixed seat rate.

The second layer is consumption. AI-powered tasks use credits, and individual actions have documented rates. Research, meeting preparation, personalization, coaching, and certain integration calls can spend credits as the team uses the system.

The public site places Amplify Essentials and Core alongside higher-end Plus and Pro. These are not four identical subscriptions with different limits. Each is aimed at a different combination of prospecting, coaching, sales execution, and forecasting.

The Outreach profile on Toollers lists Sales Automation as its main category, with CRM and Lead Generation as related categories. Outreach is a sales execution platform, but it should not be mistaken for a permanent, unlimited database of new contact records.

We checked official Outreach material on November 6, 2026 UTC. No public standard seat prices, monthly-versus-annual discount table, or exact quote for a specific customer were available. Dollar figures here are limited to the documented pay-as-you-go overage schedule, with its applicability explained below.

Amplify Essentials: request pricing

Amplify Essentials is the conversation-intelligence and coaching entry path. Outreach lists 10,000 AI credits on its public package card. Those credits are an allowance reference, not a USD subscription price or a promise that every AI action consumes exactly one credit.

The plan's published feature list emphasizes live coaching, AI summaries, meeting insights, deal alerts, and call analysis. Outreach Voice, real-time transcription, sentiment-related features, and supported meeting integrations are part of the described capabilities.

Its positioning matters. A business purchasing Outreach mainly to manage multi-channel outbound sequences should compare Core's specific sequencing entitlement instead of assuming that Essentials supplies the same campaign features.

The package also lists account planning, relationship maps, tasks, and basic revenue visibility. Buyers should confirm which workflows the quote actually activates, how many users can access each module, and any storage or integration limitations.

Essentials may suit an organization that already has a sequencing solution but wants conversation analysis and coaching. However, introducing an overlapping platform still requires evaluation of CRM synchronization, recording permissions, and manager adoption.

Amplify Core: request pricing

Amplify Core targets sales execution and prospecting. The public pricing comparison lists 25,000 AI credits, with multichannel engagement and sequences, task handling, reporting, and CRM-oriented workflows in the advertised package.

It also lists Research and Personalization agents, data enrichment, the Outreach MCP connection, account planning, and access to the company's integrated calling features. Specific automated actions can use different credit quantities.

Core has documented capacity figures of 250,000 API calls, five custom objects, and 500 MB of knowledge storage in the current comparison. These are published packaging limits, not a guarantee that every integration is included without configuration.

For a sales-development organization primarily focused on prospect follow-up, Core may be the most relevant initial quote. Reps need sequences, activity logging, meetings, and consistent CRM status before they need a full forecasting application.

The vendor says Plus support is included with Core. The phrase describes a support entitlement, not a contractual response-time promise. Ask the account executive for support hours, escalation routes, implementation help, and any service commitments in writing.

Amplify Plus: request pricing

Outreach presents Amplify Plus as the most popular package on its pricing page. It lists 50,000 AI credits and combines the documented Essentials and Core capabilities with advanced AI and deal-related workflows.

Plus includes broader conversation intelligence and coaching with multichannel engagement. It also describes a Revenue Agent, stronger personalization, deal analysis, and meeting-related suggestions. These functions are useful only if salespeople and managers adopt the corresponding processes.

The comparison lists 500,000 API calls, ten custom objects, and 750 MB of knowledge capacity. These quantities help define the tier, but the unit of AI-credit allowance and the rules for carrying or exhausting it still need explicit contract clarification.

Plus is worth considering when a team wants outbound sequences and management insights in the same environment. A separate tool for meeting intelligence may become redundant, but only a workflow audit can establish whether consolidation saves money.

The package does not publish a dollar price. Do not infer that doubling Core's displayed credits doubles the subscription fee, or that one Plus seat includes enough credit capacity for an entire large team. The actual quote controls.

Amplify Pro: request pricing

Amplify Pro is the enterprise-oriented revenue orchestration tier. Outreach lists 100,000 AI credits and features involving forecast projection, scenario planning, forecast rollups, and configuration for more complex sales organizations.

The comparison also describes territory management, multicurrency support, and parallel forecasts. These are meaningful for finance and revenue operations teams managing several business units, but they may be unnecessary for a small outbound operation.

The public capacity references rise to one million API calls, twenty custom objects, and 1,500 MB of knowledge storage. The package also advertises managed services, with actual scope subject to the purchased arrangement.

Pro buyers should ask for a sample deployment statement. It should show what data sources are involved, which forecasting tasks use AI credits, who maintains the account model, and how implementation support ends or renews.

A Pro quote may replace other sales forecasting or enablement subscriptions. It can also create a higher coordination burden if the CRM pipeline definitions are inconsistent. Pricing alone cannot resolve those operational issues.

AI credits: what each unit can buy

Outreach's AI Action Summary, updated in August 2026, publishes a schedule for several actions. A Research Agent execution uses one credit. A Personalization Agent output uses one credit. An Omni answer also uses one credit in the displayed reference.

Generating a meeting brief uses two credits. Scoring a coaching card uses two credits. The Outreach MCP Server's published example charges 0.10 credits per tool call. These are action quantities, not independent outcome-quality scores.

The vendor can introduce new AI actions and change consumption classifications. An admin should capture the applicable schedule and projected task count before signing, then monitor changes during the contract.

Outreach's support guidance describes a shared organization-level AI credit pool. It explicitly says the platform does not currently enforce hard per-user AI credit caps. Individual permissions and dashboard monitoring are the documented methods for controlling use.

This distinction matters. A team could budget for an average number of credits per representative but find that one intensive automation uses most of the shared allowance. Automated workflows must have owners and usage alerts.

The AI Metering Dashboard can show use by user and action. Outreach's Amplify FAQ describes notifications at 50 percent, 80 percent, 100 percent, and 102 percent of credits used. An overage notification should never be confused with a spending cap.

Pay-as-you-go overage rates and their limits

Outreach publishes a separate Pay-as-you-go and Overages terms page, last modified June 9, 2025. It states a rate of $1.40 per credit for usage exceeding credits purchased under applicable orders, subject to change.

That published rate is not a universal price for purchasing a seat or a guaranteed rate for every new AI action. It is an overage term that must be reconciled with the customer's current order form, product entitlements, and any negotiated credit pack.

The policy says Outreach will not stop or restrict Amplify usage when pre-purchased credits run out. Instead, qualifying overages are metered and billed. This makes usage governance especially important for organizations enabling agents broadly.

According to the same terms, overage balances are computed on the first day of each month and billed in arrears when negative. Payment is due according to the published overage terms. The applicable signed agreement may contain additional conditions.

An illustrative 100 eligible extra credits at the published $1.40 rate would total $140. An illustrative 500 would total $700. These are arithmetic examples, not invoices, guaranteed prices, or evidence of an Outreach account Toollers operated.

Because credits can be fractional for certain calls, a workload estimate should multiply each action count by its published consumption before comparing it with the contracted balance. Avoid dividing the allowance by the number of reps and assuming activity is uniform.

If the organization expects seasonal spikes, ask for a price on pre-purchased credits and compare it with the documented overage exposure. The vendor says additional credit packs can be purchased; it does not publish one universal discount for those packs.

Example procurement budgets without invented seat prices

Imagine a sales team with twelve licensed users. Its seat base is twelve times the quoted per-user charge for the chosen package and contract term. Since that charge is not public, the final base cannot be responsibly filled in here.

Suppose the group plans 2,000 Research Agent executions, 1,000 meeting briefs, and 800 coaching-card scores during the forecast period. At the documented action rates, that is 2,000 + 2,000 + 1,600 = 5,600 AI credits.

This example excludes other agent actions, recurring automated runs, API usage, and one-off personalization. It also assumes the documented actions remain applicable to the purchased plan. The quote must establish whether the displayed package allowance is a monthly, annual, or other-period allocation.

Next imagine a sales operations team adopting one additional agent broadly. If that agent performs 300 metered actions per working day, its credit impact depends on the specific action rate and active days. The seat price alone cannot forecast that change.

Ask Outreach to model a low, expected, and heavy-use month. Each scenario should include user counts, module entitlements, actions, API calls, imported records, professional services, usage overages, and taxes. Then compare the contract, not marketing headlines.

Trial, contracts, implementation, and support

The public Amplify pricing page does not advertise a general free-forever edition or a standardized self-serve free trial. Teams can request a demonstration and ask sales for a structured proof of concept. Do not assume that a pilot is automatic or free.

Implementation may involve Salesforce or another CRM, mailbox connections, phone services, role mapping, historical activity, meeting recording controls, and an enablement plan for representatives. The commercial proposal should identify which work is included.

Outreach offers professional services ranging from lighter assistance to implementation and training packages. It recommends professional services for agent rollout in its support FAQ. A team should ask whether any onboarding charge is mandatory for its chosen package.

Sales-assisted terms can cover seat minimums, contract length, renewal notice, support, data retention, and cancellation. We did not find one public standardized refund promise that should be applied to every agreement. Read the order form before budget approval.

The company has a separate support structure for Amplify Core and Pro. Support included at the platform level does not imply that technical account management or managed adoption services are included for every buyer.

For regulated businesses, request the latest security, privacy, data-processing, and recording documentation. Confirm access controls, storage region, connected systems, and any requirements imposed by the organization rather than assuming an enterprise package meets every policy automatically.

Which Outreach package should you shortlist?

Essentials is an initial conversation for teams focused on calls, meeting insights, and coaching. Core is the more relevant comparison for teams prioritizing multichannel sequences and sales execution. Plus combines those needs with richer AI assistance and deal workflows.

Pro fits organizations that need forecasting configuration, broader automation, and managed services. Buying it only for a larger listed AI-credit allowance may be wasteful if the underlying forecasting and governance capabilities are not required.

If the team wants inexpensive email sequences with public starting rates, compare Reply.io. If it needs contact discovery and outreach in one subscription, inspect Apollo.io. These platforms have different pricing units and management depth.

The strongest procurement request specifies role types, active users, CRM system, required sequence and call functionality, agents, expected credit consumption, API activity, support level, and intended contract length. Ask Outreach to map each requirement to a quoted line item.

Research method and verification limits

We checked Outreach's official Amplify pricing, AI Action Summary, credit-metering support FAQ, per-user credit-limit guidance, and pay-as-you-go terms on November 6, 2026 UTC. The pricing cards show quote requests instead of published USD license amounts.

No Toollers billing statement, seat quote, paid license, AI agent execution, sequence, call, or support ticket was supplied. The examples are calculations based on documentation, not recorded use or negotiation outcomes.

The Toollers export marks Outreach as tested while its own testing FAQ says Toollers did not implement Outreach, measure AI consumption, test deliverability, or verify forecast accuracy.