Reply.io Pricing 2026: Email Volume, Multichannel and AI

Reply.io Email Volume starts at $49 per month equivalent when billed annually, or $59 on monthly billing, for the displayed 1,000-active-contact configuration. Multichannel starts at $89 per user per month equivalent annually or $99 monthly. Jason AI SDR is a separate higher-priced service, starting at $500 per month on an annual commitment. The meaningful price depends on contacts, seats, mailboxes, channels, credits, and calling usage.

Reply.io pricing: the practical overview

Reply divides sales outreach, AI SDR, and agency use cases into related offers rather than a single interchangeable subscription. Email Volume concentrates on email campaigns and active-contact capacity. Multichannel adds LinkedIn, calls, SMS, and related workflows under a per-user license.

The Reply.io tool profile on Toollers lists its annual-equivalent starting price and a fourteen-day trial. We checked Reply's official pricing screen and help center on November 6, 2026 UTC. The current public entry figures agree with the catalog for Email Volume and Multichannel.

Do not treat all amounts as the same billing unit. A $49 monthly-equivalent annual rate creates a twelve-month commitment, while a $59 monthly option bills on a shorter cycle. A dedicated AI SDR plan and an agency account are not simply a higher per-representative tier.

The public pricing page changes with selected capacity and tabs. It also contains separate feature comparisons, some of which use a different monthly or annual display state. Confirm the chosen account type, contact volume, currency, term, and included seats before paying.

Email Volume: $49 annually billed or $59 month-to-month

For 1,000 active contacts in the default comparison, Email Volume costs $49 per month equivalent on annual billing, or $59 under monthly billing. The simple annual-equivalent calculation is $49 times twelve, or $588 for twelve months before optional services and taxes.

Paying the $59 monthly rate for twelve months without a price change would total $708. The $120 difference is a comparison of advertised rates and billing choices, not a claim about refunds, promotions, or access to identical add-ons in every country.

The core plan emphasizes automated email sequences, mailbox integration, templates, basic personalization, warm-up, response handling, and deliverability tools. Reply includes fifty live-data credits per month in both its Email Volume and Multichannel product descriptions.

The critical measurement is active contacts. Reply's October 2026 help article counts a unique person when they receive an outreach step during a subscription billing month. The same contact may count again in a later cycle if a follow-up reaches them then.

Within one cycle, multiple steps to the same active person do not necessarily create more active-contact units. However, a slow cadence crossing a billing boundary can affect the next month's allowance even without introducing a new prospect. Plan sequence duration alongside the count of newly enrolled leads.

Reply's pricing page shows additional Email Volume configurations for 2,000, 3,000, 5,000, 10,000, 25,000 and more active contacts. The annual display lists $59, $69, $89, and $159 at those first four larger capacities, with pricing increasing as capacity rises.

Those figures are configuration references, not evidence that every seller can purchase unlimited contact capacity at the $49 entry. Higher tiers may include different user rights. Reply's seat guide specifies one team member below 10,000 active contacts, then unlimited team members for Email Volume configurations of 10,000 and above.

Its help center also applies a fair-usage mailbox schedule. For 1,000 active contacts, the current table lists twenty-five mailbox connections; 2,000 corresponds to fifty, 5,000 to 125, and 10,000 to 250. This clarifies the broader marketing statement about unlimited mailboxes.

For a small team, a lower contact tier may be sufficient but still allow only one operating user. A larger team should verify team-member access separately from the number of connected sender inboxes. They are not the same kind of seat.

Multichannel: $89 annual-equivalent or $99 monthly

Multichannel is Reply's broader sales execution package. Its published entry is $89 per user per month equivalent when billed annually, compared with $99 per user on monthly billing. Twelve months at the annual reference represent $1,068 for one user, before any extra costs.

On monthly billing the corresponding twelve-month arithmetic is $1,188, assuming the published rate is unchanged. For five users on the $89 annual equivalent, the base becomes five times $89 times twelve, or $5,340 a year before other services.

The plan combines email with supported LinkedIn automation, calls, SMS, semi-automated WhatsApp steps, and the ability to include external steps via Zapier. The feature list also names reporting by channel and team, warm-up, and related email hygiene tools.

Reply's current seat guide states that monthly Multichannel includes five mailboxes per user, while annual Multichannel includes ten. It lists one LinkedIn automation seat per user. Additional resource seats may need a separate fee or a new purchased allocation.

Multichannel advertises unlimited active contacts under its plan terms. That removes the Email Volume active-contact tier as the main purchase constraint, but sending throughput, supported mailboxes, provider safety limits, and commercial usage still apply.

An SDR relying heavily on LinkedIn and scheduled calls may find Multichannel more convenient than buying separate add-ons on Email Volume. A team using only email can overpay for a channel mix it never operates. Map actual sales motions before choosing.

Jason AI SDR: from $500 a month with annual billing

Reply markets Jason as an AI SDR service for prospect discovery, multichannel campaign planning, message drafting, AI responses, and outreach automation. The official AI SDR pricing page shows Starter from $500 per month on the annual-billing reference.

At that displayed starting rate, a twelve-month equivalent is $6,000. The vendor also shows higher Starter configurations and AI SDR Growth starting around $1,500 per month billed annually. Actual contact volume and LinkedIn-account entitlements vary with the selected setup.

The monthly-billing display for Jason can be higher; the supplied Toollers catalog lists $800 per month as its entry monthly reference. The $500 figure therefore should not be quoted as a cancel-anytime charge.

AI SDR plans describe unlimited users, mailboxes subject to fair-use conditions, AI personalization, real-time B2B data, and different operating modes. These are different commercial units from a $49 email campaign subscription.

An AI SDR can generate or suggest outreach messages, but it cannot verify business relevance or contact permission merely by producing text. Ask whether messages need approval, whether the plan can operate in copilot mode, and how an administrator stops or audits automated actions.

The vendor's public descriptions contain promotional claims about pipeline outcomes. Those claims do not establish how many qualified meetings a new buyer will book. Estimate the cost of sourced contacts, reviewed messages, completed conversations, and truly qualified meetings using a real pilot.

Agency plans: separate account and client economics

Reply has an Agency Core offer designed for multiple client workspaces and organization-level operations. The public pricing page prominently displays a $210 monthly starting reference, while its comparison area shows Agency starting from $166 in a different pricing context.

The Toollers catalog records $166 as an annual-equivalent starting figure. Because the vendor's two display areas use different pricing states and Agency routes buyers to sales, verify the exact annual versus monthly commitment, included client workspaces, and billing unit before repeating either rate in a contract proposal.

Agency Core advertises multiple workspaces, an agency dashboard, client account management, shared templates, and support. Agency AI SDR is separately advertised from $500 per month per client on the public page, which is not equivalent to $500 for an unlimited number of customers.

If an agency manages ten clients, it should obtain the client-volume quote rather than multiply the basic Email Volume amount by the number of staff. It needs clear limits for connected LinkedIn accounts, sending domains, warm-up, shared inboxes, and client data permissions.

LinkedIn, calling, SMS, and extra mailbox costs

Email Volume's public pricing references LinkedIn automation at $69 per month per connected account. It also lists calls and SMS automation as an optional $29 per month add-on. These are add-on entry descriptions; actual cloud usage can create further charges.

The Reply support page for Cloud Calls breaks costs into $29 per user per month for feature access, rental of a phone number, and usage. It lists US and Canada number rental at $1.15 per month per number, while other countries vary.

Phone calls then incur provider-dependent minutes and connection charges. A connection fee can apply even when a call goes unanswered. Recording and storage have their own metered rates, so recording hundreds of sales calls is not a zero-cost default.

The same help article lists an additional $10 monthly charge and a $20 one-time fee associated with enabling SMS, plus country- and carrier-dependent message charges. Ask for a country-specific quote, especially when contacting multiple markets.

The billing and seat documentation allows additional mailboxes, but a buyer should distinguish mailbox access from a hosted mailbox service. Buying sending domains and actual email inbox hosting can introduce separate costs and operational requirements.

Reply's help articles currently identify extra mailbox access at $29 per month in a relevant seat context. That is not necessarily the price of purchasing a new domain, provisioning an inbox, or setting up an external email provider.

Limits that change the real bill

Reply's October 30, 2026 limits guide lists a maximum of 400 emails per sending account per day on paid plans and 200 per day during a trial. Sequence limits can be lower, and the platform queues unsent messages when a configured cap is reached.

These are platform ceilings, not recommended sending volumes and certainly not guarantees of inbox placement. Internet service providers apply their own restrictions, while sender reputation, authentication, targeting, and consent remain the buyer's responsibilities.

The default stored-contact ceiling in Reply's help article is 100,000 for Business and Agency plans. Support may raise it, with a published charge of $30 per month for each additional 100,000 stored contacts. Storage and active outreach are separate limits.

API restrictions also vary by version. The help center lists 15,000 monthly requests per user for API v1/v2, while API v3 uses rate limits of 100 requests per minute, 3,000 per hour, and 150,000 per week in the cited guidance.

Live Data is not an unlimited database entitlement. Email Volume and Multichannel include fifty Reply credits monthly in the published support material, and additional prospecting can require credit purchases or another plan. Check what specific data actions consume.

How much might a small team spend?

Consider a single SDR contacting up to 1,000 active people in a billing period. Email Volume at the $49 annual equivalent represents $588 over a full contracted year. The assumption is that the configuration and rate remain the published default.

That person still needs a legitimate prospect source, configured email account, authenticated sending domain, and time to review replies. If they add LinkedIn at the advertised $69 monthly rate, the combined reference becomes $118 in a month, excluding any commitment differences or taxes.

Now consider three representatives running multichannel sequences. Three annual-equivalent Multichannel seats at $89 each total $267 per month equivalent, or $3,204 over twelve months. Extra calling usage, rented numbers, and other purchases remain outside that base.

For a larger email-only operation contacting 10,000 active people monthly, the annual Email Volume configuration shows $159 per month in the public selector. That plan's team-member entitlement differs from the 1,000-contact level, so do not simply multiply $49 by ten senders.

A purchasing worksheet should list active contacts per billing period, average cadence length, cross-period follow-ups, mailbox seats, sending domains, LinkedIn accounts, calling countries, stored contacts, and Reply Data credits. Compare the completed worksheet with the vendor checkout.

Free trial, payment, cancellation, and data retention

Reply's help center confirms a fourteen-day free trial that starts when an account is created. The trial includes two connected email accounts, an allowance of 300 active contacts, and access to selected Email Volume features without a general paid-plan commitment.

The trial can award up to fifty Reply credits through onboarding and permits exploration of email sequences, reporting, CRM integrations, and selected warm-up functionality. LinkedIn automation is not included by default; optional add-ons bought during trial time can create charges.

The vendor says the trial expires without a subscription if the customer does not upgrade. It is not the same thing as a free-forever full sales engagement plan. Test a limited, permissioned campaign and the relevant integrations before deciding.

Reply's November 2026 cancellation guidance says an account owner can request cancellation in Plans and Billing for eligible accounts; Agency and AI SDR customers may need support. Service remains active through the end of the billing cycle.

The same help page describes a non-refundable subscription policy and warns that data can be deleted thirty days after cancellation. It also offers a $7 monthly Data Storage option during cancellation. Export allowable contacts, sequences, replies, and reporting before ending access.

Do not infer a refund for unused months of an annual commitment. If a yearly plan has already been paid, read the specific order terms and ask support about renewal timing before changing subscriptions.

Which Reply.io plan is worth paying for?

Choose Email Volume when the daily workflow is primarily cold-email sequences, you understand the active-contact billing definition, and you can operate within the relevant user and mailbox allowances.

Choose Multichannel when representatives regularly coordinate emails with LinkedIn, calls, SMS, or other follow-up steps. Its per-user price and mailboxes are easier to assess when each representative will actually use the included channels.

Evaluate Jason AI SDR when the team needs support with sourcing and drafting outreach and has a real process for approving, supervising, and measuring agent actions. It is a separate investment, not a free switch on the $49 plan.

Explore Agency Core if several client workspaces must be kept organized. Ask Reply to reconcile the annual-equivalent and monthly displayed prices in an actual quote, then model the number of clients and communication services.

The lowest advertised Reply amount is useful only after identifying the right commercial unit. The final buying decision should depend on a validated outreach workflow, the total twelve-month cost, and clear rights to control and export customer data.