TeamViewer
Provide attended IT help, control authorized remote devices and scale support through managed licenses.
Rich cross-platform attended and unattended support, managed devices, enterprise Tensor options and several support modules.
QuickSupport and published setup docs ease sessions; licensing, permissions and enterprise rollout add administration.
Annual commitments and variable user/concurrency/add-on licensing, while live USD prices are not fully readable, reduce purchasing clarity.
MFA, policies, allow/block lists, device governance and enterprise audit features are documented; security still depends on configuration and consent.
Scored by Aditya Verma
Quick facts
- Vendor
- TeamViewer Germany GmbH
- Pricing model
- free personal use; annual commercial license by initiating user, simultaneous session and managed device; enterprise quote
- Plan pricing
- Free for personal use; Remote Access listed from $24.90/mo equivalent annually; Business $50.90, Premium $120.90, Corporate $245.90 in older official quote (reconfirm)
- Free plan
- Yes — check limits
- Free trial
- Yes — check eligibility
- Last verified
- 11/4/2026
About TeamViewer
TeamViewer is a remote access and support platform for operating devices from another location, helping users during live sessions, and maintaining approved unattended endpoints. TeamViewer Remote supports remote-control sessions, screen sharing, file movement, restart and cross-platform support workflows. A support recipient can use TeamViewer QuickSupport to join an attended session without purchasing their own commercial expert license; TeamViewer Host is intended for configured unattended access. Free access is intended for personal and non-commercial use, whereas professional support and employee work require a suitable paid contract. TeamViewer's license portfolio includes Remote Access for a worker reaching their own endpoints, Business for one technician, Premium for wider user groups, Corporate for additional concurrent connections and TeamViewer Tensor for enterprise remote connectivity and policy needs. Higher-tier solutions can combine centralized device and user administration, policy enforcement, allow/block lists, MFA and enterprise auditing; capability and add-on inclusion must be checked against the exact order, not assumed from the general TeamViewer brand description. The published official license FAQ confirms that only the support expert needs a commercial license during a supported session and that subscriptions are prepaid and renewed annually. The US live overview does not reveal a complete price grid in text-only access. A TeamViewer-maintained G2 product pricing listing says Remote Access starts at $24.90 per month-equivalent. An older indexed official TeamViewer US quote shows Business $50.90 per month-equivalent for one user, one connection and 200 managed devices; Premium $120.90 for up to 15 users, one connection and 300 devices; Corporate $245.90 for 30 users, three connections and 500 devices. Those are historical public quoting figures, not a verified November 2026 checkout. TeamViewer Tensor, expanded session capacity, mobile-device support and other modules require quotation or eligible add-ons. The public policy states a new-license seven-day money-back window with exceptions for renewals and post-trial invoices; written cancellation normally must arrive 28 days before renewal. Secure setup matters: account two-factor authentication, permitted device lists and limited unattended credentials should be standard practice, and no user should hand control to an unsolicited caller. The exact TeamViewer G2 product page reports 4.5/5 from about 4,216 reviews. Capterra's current page is rebranded 'TeamViewer ONE' and reports 4.6/5 across roughly 11,619 reviews; it is a broader/historically consolidated profile and cannot be passed off as a new TeamViewer Remote-only review sample. Toollers has not configured sessions, benchmarked connection quality or tested enterprise protections; its editorial rating here is desk research.
Best for
Internal IT departments, managed support desks, technicians assisting customers across platforms, SMBs with recurring remote maintenance, and enterprises needing governed remote access.
TeamViewer pros and cons
Pros
- Attended QuickSupport sessions enable helping recipients who do not need their own paid technician seat.
- Broad operating-system and device support helps mixed-environment IT desks.
- Remote Access, Business, Premium and Corporate represent distinct scopes for individuals through larger support teams.
- TeamViewer Host supports planned unattended endpoint management with appropriate controls.
- Account MFA, allow/block lists and device policies are documented security options.
- Premium/Corporate and Tensor products extend centralized account administration, integrations and enterprise oversight.
- Large exact-product independent G2 review sample provides substantial market feedback.
Cons
- −Free personal-use rights do not authorize commercial help desk or employee remote-work activity.
- −US pricing overview requires a live quote flow; older indexed price figures may not match today's checkout.
- −Commercial subscriptions are paid annually and auto-renew unless cancelled on time.
- −The vendor requires notice at least 28 days before annual renewal under the standard policy.
- −Device/channel/user capacity and mobile support add-ons create licensing complexity.
- −Advanced governance, Tensor, AI, endpoint monitoring and some integrations can add substantial separate costs.
- −Remote-control access is a social engineering target if technicians and recipients do not verify requests and consent.
- −Capterra now groups much feedback under TeamViewer ONE; those ratings cannot be assumed to measure only TeamViewer Remote.
Features
Platforms
Integrations
Pricing — verified 11/4/2026
What you’ll actually pay
Non-commercial personal device connections only. Business support sessions require a paid expert subscription.
G2's TeamViewer-supplied price listing says starts at $24.90/month equivalent; annual invoice and endpoint terms require live confirmation.
Older official US quote: $50.90/month equivalent, about $610.80/year excluding tax; not a verified November 2026 checkout price.
Older official US quote: $120.90/month equivalent, about $1,450.80/year excluding tax; reconfirm live terms.
Older official US quote: $245.90/month equivalent, about $2,950.80/year excluding tax; not current-checkout verified.
Quote required for governance, enterprise security and scaled remote connectivity. Clarify module, endpoint, support and integration entitlements in contract.
Official pricing / availability source · Checked 4 November 2026. Confirm current taxes, regional terms and allowances. A listed plan is not necessarily the cheapest option.
Editorial verification: 11/4/2026. Check the vendor's site for current pricing.
Read the full TeamViewer pricing article