Textedly
Business SMS and MMS campaigns, two-way messaging, review requests, text-to-pay and AI voice agents on message-volume plans.
Full-suite claim covers messages, automation, reviews, payments and AI voice or SMS agents.
Hosted marketer-oriented workflows and free starter access, but registration and AI setup add steps.
Extensive public tier list and exact credit accounting, offset by paid seats and four-credit MMS.
Broad integration claims and compliance documentation, but connector behavior, payments and AI controls warrant testing.
Scored by Vishal Singh
Quick facts
- Vendor
- Textedly
- Pricing model
- Tiered monthly message allotments; annual payments retain monthly equivalent but include 20% more monthly texts; free one-time starter allowance, paid teammates and variable number fees.
- Plan pricing
- $29/month for Basic with 500 SMS credits; free starter account includes 50 one-time texts Vendor source checked; not a hands-on review
- Free plan
- Not confirmed
- Free trial
- Yes — check eligibility
- Last verified
- Not yet verified
About Textedly
Textedly is a hosted business text-message marketing platform that combines mass SMS and MMS campaigns with a conversational inbox, contact management, opt-in keywords and automated follow-ups. A business can use it to broadcast a promotion, handle appointment reminders, answer inbound questions or ask customers to post reviews. The platform has expanded its product messaging beyond basic SMS to include AI-assisted replies, voice agents that answer calls, text-based payment requests and Google Business review workflows. Those capabilities distinguish it from narrowly focused bulk-sending tools, although each organization should validate whether the specific AI, payment and review functions work in its region and business process. The official pricing table currently starts with Basic at $29/month for 500 outbound message credits, Bronze at $49 for 1,000 and Plus at $79 for 2,000. It also lists Enterprise at $125 for 3,500, Elite at $169 for 5,000, Business at $299 for 10,000, Silver at $420 for 15,000, Premium at $599 for 25,000, Pro at $720 for 35,000, Gold at $1,020 for 50,000, Platinum at $1,920 for 100,000, Diamond at $2,760 for 150,000, Champion at $3,599 for 200,000 and Legend at $5,520 for 300,000. These are published monthly prices. According to the same pricing table, annual billing retains the stated monthly equivalent but gives 20% more monthly messages (for example, 600 instead of 500 on Basic). The vendor says there are no long-term contracts for month-to-month use. Its annual plan is still an upfront commitment, so contract and renewal details should be checked before paying. There is a free starter account with 50 text messages and a keyword, without entering a card. The current pricing FAQ specifically calls it open-ended, with no ticking clock, rather than a renewable allocation of 50 messages each month. For Toollers classification, this is a trial or evaluation allowance rather than a permanent free monthly sending tier. Every pricing tier advertises access to the full feature suite; upgrades primarily increase sending volume and associated keyword capacity. The vendor also says inbound replies are free. The published page states that teammates cost $10 per month each and that accounts include toll-free and 10DLC number options, with the first 10DLC registration fee covered. Additional registered numbers can incur standard carrier charges. A cost estimate should distinguish these details from the headline subscription price. SMS credit calculation matters more than Textedly's ability to create a longer message in the editor. Its help center defines one credit for an ordinary 160-character SMS and two credits for a message up to 306 characters; every further 153-character block costs another credit. Up to 1,600 characters can be composed in one logical SMS, but this does not make the segments free. MMS uses four credits per recipient for up to 1,600 characters, which is different from competitors charging three. Characters that trigger a different encoding, including some emoji and formatting, can reduce the segment limit. If a promotion is sent as MMS to 1,000 subscribers, it could use 4,000 credits before additional sends or account charges. Financial planning must use the actual number of recipients and segment type, not a marketing claim that messages can be up to 1,600 characters. The product supports contact tags, keyword opt-ins, bulk messages, personalization, SMS scheduling, recurring texts, birthday campaigns and automatic replies. Conversation history and an omnichannel inbox can consolidate follow-up work; team permissions and seats should be checked against the paid-user rules. Textedly markets AI-powered SMS and voice agents, including an inbound call flow that uses a configured Textedly number. Its Inbox AI Agent documentation describes an assisted mode that drafts a reply for a human to approve, alongside configurable automated behavior. Businesses handling regulated, sensitive or high-value requests should test those controls, review training content and define escalation rules rather than assume every generated response is safe to send without review. Textedly also markets SMS Text-to-Pay and business review request automation. Payments can simplify follow-up for service appointments or local businesses, but processing terms and the supported payments stack should be confirmed separately. Review requests are best used with neutral asks that do not screen or incentivize reviews contrary to marketplace policies. The platform advertises thousands of available integrations and common links to CRM, ecommerce and workplace applications, but connector descriptions should be checked for actual read/write scope and fees. Campaign deliverability also depends on opt-in permissions, US A2P registration, sender identity and content rules. The vendor's compliance tools support these workflows but cannot replace a sender's legal obligations. Textedly is most relevant to US-focused service businesses, retailers, community organizations and marketers who want texting, payment requests, reputation management and some AI contact-handling within one login. It is less appropriate when a business requires unlimited free credits, low-cost international programmable transport or guaranteed AI autonomy without human oversight. A good trial compares real broadcast and inbound scenarios, measures actual credit burn on multilingual text and MMS, evaluates automation failures and verifies the whole invoice including extra teammates. Toollers reviewed official vendor pricing, help-center messaging rules and product information but did not operate a paid account, send campaigns or independently test AI answer quality. Our editorial score represents desk research only.
Best for
Small and midmarket businesses wanting SMS broadcasts, two-way communications, text-to-pay, Google review requests and optional AI-assisted inbox or voice handling.
Textedly pros and cons
Pros
- Clear volume ladder from 500 to 300,000 published monthly messages.
- The vendor advertises every platform feature at every plan level.
- Starter account includes 50 free messages and a keyword with no expiry countdown.
- Combines SMS/MMS marketing with Text-to-Pay, review requests and AI voice or inbox features.
- Annual billing advertises 20% more monthly messages at the same published price equivalent.
Cons
- −A 1,600-character SMS still consumes several credits, while MMS uses four credits per recipient.
- −The 50-message free starter allowance does not renew monthly.
- −Teammates cost an additional $10/month per user.
- −Extra 10DLC registrations can generate carrier charges; payment processing terms need separate review.
- −Complex AI and payment workflows require validation beyond the all-features-included claim.
Features
Platforms
Integrations
Pricing — research snapshot
Pricing at a glance
50 one-time free text messages and one keyword; no ongoing monthly free credit renewal.
500 messages with monthly billing; annual billing adds 20% more monthly messages (600).
1,000 monthly or 1,200 monthly when billed annually.
2,000 monthly or 2,400 monthly when billed annually.
3,500 monthly; annual plan allowance 4,200 per month.
5,000 monthly; annual plan allowance 6,000.
10,000 monthly; annual plan allowance 12,000.
15,000 monthly; annual plan allowance 18,000.
25,000 monthly; annual plan allowance 30,000.
35,000 monthly; annual plan allowance 42,000.
50,000 monthly; annual plan allowance 60,000.
100,000 monthly; annual plan allowance 120,000.
150,000 monthly; annual plan allowance 180,000.
200,000 monthly; annual plan allowance 240,000.
300,000 monthly; annual plan allowance 360,000.
Official pricing / availability source · Checked 6 November 2026. Confirm current taxes, regional terms and allowances. A listed plan is not necessarily the cheapest option.
Editorial verification: Not yet verified. Check the vendor's site for current pricing.
Alternatives to Textedly
