SimpleTexting
Send opted-in SMS campaigns, manage customer replies and automate business text conversations.
Broad SMS/MMS campaign, shared inbox, opt-in, segmentation, autoresponder, analytics, AI Assist, API and integration capabilities.
G2 4.7/651 supports accessible setup and support, while a subset reports delivery friction; Toollers has not tested message sending or carrier acceptance.
Clear usage credits and number fees are published, but per-segment SMS, MMS, overage and carrier surcharges need careful volume modeling.
Vendor documents 10DLC guidance, 2FA, contacts/opt-ins and integrations, but regulatory consent responsibility and external deliverability verification remain with buyers.
Scored by Vishal Singh
Quick facts
- Vendor
- SimpleTexting, LLC (Sinch group)
- Pricing model
- usage-based subscription
- Plan pricing
- $29/month for 500 credits plus number charges; default local-number setup $39/month + $4 activation, carrier fees extra
- Free plan
- Not confirmed
- Free trial
- Yes — check eligibility
- Last verified
- 11/4/2026
About SimpleTexting
SimpleTexting is a business SMS and MMS platform for marketing campaigns, appointment reminders, outreach and two-way customer conversations. Teams can import permissioned contacts, collect new subscribers using keywords and signup forms, segment lists, schedule broadcasts and handle replies in a shared inbox. It also offers autoresponder sequences, analytics, an AI writing assistant, API access and integrations such as Mailchimp and Zapier. The current official USD price configurator starts at $29 monthly for 500 messaging credits plus the chosen phone-number charge. Its default local-number setup is $10 per month plus a $4 one-time activation fee, making the sample recurring bill $39/month before carrier surcharges or overages. Extra messaging credits are shown at 5.5 cents each in the default configuration; outbound SMS uses one credit per recipient and MMS three. Incoming plain-text replies are free, while incoming media costs one credit. The plan includes three users, with extra users at $20/month, and users can select a toll-free number with no extra monthly number fee subject to verification. Monthly unused credits roll over for one additional month. SimpleTexting markets a 14-day free trial. G2's exact product has 4.7/5 from 651 reviews. Capterra's review section reports 4.6/5 across 248, while an older overview snapshot lists 4.7/5 from 249; these differing snapshots are retained as a research discrepancy. Toollers has not sent texts or verified delivery.
Best for
US and Canadian retail, home services, healthcare scheduling, nonprofits, event teams and B2C businesses communicating with opted-in subscribers and customer replies.
SimpleTexting pros and cons
Pros
- Mass SMS/MMS campaigns and two-way conversations run in one interface with scheduled and triggered outreach.
- Published credits distinguish outgoing SMS, outgoing MMS, incoming replies and incoming MMS for better forecasting.
- Shared inbox, segmentation, signup keywords, forms and autoresponders support the full consent-based message lifecycle.
- Three user seats, Mailchimp and Zapier connections, API access and seven-day support are included in the published base feature list.
- Monthly plans roll over unused credits for one additional cycle.
- 651 G2 reviewers rate the matched product 4.7/5, with recurring praise for ease of use and support.
Cons
- −The minimum displayed $39 monthly local-number configuration is higher than the $29 messaging-only amount; number and carrier costs are separate.
- −A long SMS may use two credits, an outgoing MMS uses three and a media reply consumes another credit.
- −The service requires proper opt-in and US carrier registration; approval delays can affect launch plans.
- −Local numbers carry $10/month plus $4 activation and dedicated short codes begin at around $1,000/month.
- −Extra users are $20/month each and overages are listed at 5.5 cents per credit for the default entry selection.
- −G2 users sometimes report message delays or cost concerns; these are feedback reports, not reproduced deliverability tests.
Features
Platforms
Integrations
Pricing — verified 11/4/2026
What you’ll actually pay
Vendor markets a 14-day trial without a credit card. The current trial send allowance and number eligibility need confirmation at signup. This is not a perpetual free plan.
500 monthly credits cost $29 before the selected sending number, carrier fees and one-time activation. A toll-free number is listed with no additional number fee, subject to approval.
Official default monthly estimator is $39: $29 credit package plus $10 local number. Add $4 one-time activation, carrier surcharges and any overages.
The public price calculator adjusts by messages, number type, and term. Enterprise, large credit pools and custom integrations require a fresh quote.
Official pricing / availability source · Checked 4 November 2026. Confirm current taxes, regional terms and allowances. A listed plan is not necessarily the cheapest option.
Editorial verification: 11/4/2026. Check the vendor's site for current pricing.
Read the full SimpleTexting pricing article