UKG Pro
Enterprise HCM suite for HR, complex payroll, talent, workforce management, scheduling, analytics, culture and AI-powered workforce operations.
UKG Pro combines core HR, complex payroll, recruiting, onboarding, talent, performance, workforce management, time, scheduling, forecasting, employee voice/culture and AI through the UKG Workforce Operating Platform.
G2 currently rates UKG Pro 4.3/5 from 2,256 reviews, while Capterra shows 4.3/5 from 732 with 4.2 ease and 4.0 customer service. Users praise payroll, employee self-service and all-in-one workflows, while reporting complexity, support consistency and setup/administration remain recurring weaknesses.
UKG Pro uses enterprise custom pricing. UKG's 2026 HR software cost guide says UKG solutions typically start around $20–$26 PEPM depending on company size, needs and whether evaluating UKG Ready or UKG Pro, but it does not publish a precise UKG Pro-only starting amount. Total cost varies by modules, headcount, contract and implementation.
UKG has a mature partner ecosystem with 333 current Marketplace listings, APIs/integration partners, current ISO 27001/27017/27018 commitments for core solutions and annual SOC 2 controls under UKG's DPA/security program.
Scored by Aditya Verma
Quick facts
- Vendor
- UKG Inc.
- Pricing model
- paid
- Plan pricing
- Pricing not available
- Free plan
- Not confirmed
- Free trial
- Not confirmed
- Last verified
- Not yet verified
About UKG Pro
UKG Pro is UKG's enterprise human capital management suite for organizations with complex workforce needs. It combines HR, payroll, recruiting, onboarding, talent, performance, workforce management, time, scheduling, forecasting, culture and employee experience with UKG Bryte and Workforce AI capabilities.
Best for
Mid-market and enterprise organizations with complex payroll, workforce management, scheduling and HR requirements, especially frontline-heavy workforces.
UKG Pro pros and cons
Pros
- Combines HR, complex payroll, talent and workforce management in one enterprise suite.
- Strong time, attendance, scheduling, forecasting and industry-specific workforce-management depth.
- Current G2 and Capterra samples are large and broadly positive.
- UKG Marketplace currently lists 333 partner applications and services.
- UKG maintains enterprise security programs including ISO 27001/27017/27018 commitments and SOC 2 auditing for core services.
Cons
- −No precise public UKG Pro-only starting price is available.
- −Implementation and reporting can be complex for administrators.
- −Customer-service consistency is a recurring concern in current independent reviews.
- −Mobile and web experiences do not always have identical functionality.
- −Broad product scope can require substantial training and ongoing system ownership.
Features
Platforms
Integrations
Pricing
Custom enterprise pricing based on headcount, selected modules, complexity, support and implementation. UKG does not publish a precise Pro-only list price.
Custom pricing for global workforce management capabilities including time, attendance, absence, scheduling and forecasting.
Custom enterprise pricing for complex payroll and related managed/AI-assisted payroll capabilities.
Official pricing / availability source · Checked 6 October 2026. Confirm current taxes, regional terms and allowances. A listed plan is not necessarily the cheapest option.
Editorial verification: Not yet verified. Check the vendor's site for current pricing.