Microsoft Teams
Microsoft 365 collaboration hub for chat, channels, meetings, files, apps, workflows and enterprise communications.
Microsoft Teams combines chat, channels, meetings, webinars/events, file collaboration, tasks, polling, recordings/transcripts, Whiteboard, app extensibility and Microsoft 365 integration. Teams Enterprise, Phone, Rooms, Premium and Copilot provide additional enterprise communications and AI capabilities.
G2 currently rates Microsoft Teams 4.4/5 from 19,324 reviews and Capterra rates it 4.5/5 from 11,162 with 4.4 ease of use and 4.2 customer service. Users praise Microsoft 365 integration and all-in-one collaboration, while resource usage, UI clutter, notifications and historical search remain frequent criticisms.
Microsoft publishes a genuine Free tier, Teams Essentials at $4/user/month paid yearly, Teams Enterprise at $8.55, and Microsoft 365 Business Basic/Standard with Teams at $7/$14. One-month or plan-specific trials are widely available, making the entry model highly transparent.
Teams currently advertises more than 1,900 apps and is deeply integrated with Outlook, SharePoint, OneDrive, Word, Excel, PowerPoint, Planner, Loop and Power Platform. Microsoft documents Teams compliance with ISO 27001/27018, SOC 1/2, HIPAA and enterprise-grade Microsoft 365 security/compliance controls.
Scored by Shikha Goyal
Quick facts
- Vendor
- Microsoft Corporation
- Pricing model
- freemium
- Plan pricing
- $0; Teams Essentials $4/user/mo paid yearly Vendor source checked; not a hands-on review
- Free plan
- Yes — check limits
- Free trial
- Yes — check eligibility
- Last verified
- Not yet verified
About Microsoft Teams
Microsoft Teams is Microsoft's collaboration platform for chat, channels, meetings, calls, files, tasks, apps and workplace events. It is available as a Free product, as standalone Teams Essentials/Teams Enterprise, and inside Microsoft 365 business and enterprise plans. Its biggest advantage is deep integration with Outlook, SharePoint, OneDrive, Office apps, Planner, Loop, Power Platform and a Teams app ecosystem of more than 1,900 apps.
Best for
Organizations already using Microsoft 365 that want chat, meetings, files and productivity apps tightly integrated under one identity, security and administration model.
Microsoft Teams pros and cons
Pros
- Genuine Free plan with meetings, chat and 5 GB storage.
- Standalone Teams Essentials is only $4/user/month paid yearly.
- Deep native integration with Microsoft 365, SharePoint and OneDrive.
- More than 1,900 Teams apps and strong custom-app/workflow support.
- Enterprise-grade security/compliance inherited from Microsoft 365.
- Standalone Teams Enterprise is transparently priced at $8.55/user/month annually.
Cons
- −Desktop app can be resource intensive on older/low-powered devices.
- −Interface, channels and notifications can feel cluttered in large organizations.
- −Some Microsoft 365/Teams licensing combinations are complex.
- −Advanced telephony, Rooms, Premium and Copilot require separate add-ons or licenses.
- −Historical search and navigation receive recurring criticism.
- −Free plan meeting/storage limits are much lower than paid tiers.
Features
Platforms
Integrations
Pricing
Free with no commitment.
$4/user/month paid yearly for up to 300 users.
$7/user/month paid yearly for up to 300 users.
$14/user/month paid yearly for up to 300 users.
$8.55/user/month paid yearly for standalone enterprise Teams.
Official pricing / availability source · Checked 6 October 2026. Confirm current taxes, regional terms and allowances. A listed plan is not necessarily the cheapest option.
Editorial verification: Not yet verified. Check the vendor's site for current pricing.