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Notion

All-in-one workspace for docs, wikis, projects, databases, forms and AI agents with deep customization and connected knowledge.

Collaboration SoftwareResearch profile
Research-based score
4.8
Research-based score
Features and capabilities4.9

Notion combines docs, wikis, databases, project/task management, forms, sites, calendar, charts, automations and an increasingly broad AI workspace. Business adds Notion Agent, AI Meeting Notes, Enterprise Search, SAML SSO, granular database permissions and premium connections, while Enterprise adds SCIM, audit logs, DLP/SIEM connections and stronger AI data controls.

Usability and implementation4.6

G2 currently rates Notion 4.6/5 from 13,862 reviews and Capterra rates it 4.7/5 from 2,829, with Capterra ease of use and customer service both at 4.4. Users praise flexibility, clean design and consolidation of many work types, while initial setup, information architecture and feature breadth can feel overwhelming.

Pricing and value transparency4.8

Notion publishes a genuine Free plan, Plus at $10/member/month on yearly billing, Business at $20/member/month on yearly billing and Enterprise custom. Free/Plus include limited AI trials while Business includes the core AI workspace; Custom Agents use additional Notion credits priced at $10 per 1,000 monthly credits.

Integrations, security and trust4.9

Notion integrates with Slack, Google Drive, GitHub, Jira, Asana and other connected apps, with richer Enterprise security/compliance connections. Notion maintains SOC 2 Type II plus ISO 27001, 27701, 27017 and 27018 certifications; Enterprise AI workspaces use zero-retention LLM-provider processing by default.

Scored by Shikha Goyal

Quick facts

Vendor
Notion Labs, Inc.
Pricing model
freemium
Plan pricing
$0; Plus $10/member/mo on yearly billing Vendor source checked; not a hands-on review
Free plan
Yes — check limits
Free trial
Yes — check eligibility
Last verified
Not yet verified

About Notion

Notion is a connected workspace for documentation, wikis, notes, databases, projects, forms, sites and AI-assisted work. It can replace several point tools for teams that want one flexible information and collaboration layer. The current Business plan includes Notion Agent, AI Meeting Notes, Enterprise Search, SAML SSO and premium connections, while Enterprise adds SCIM, audit logs, DLP/SIEM integrations and advanced AI/security controls.

Best for

Teams that want highly flexible docs, knowledge, project tracking and lightweight databases in one workspace, especially organizations willing to design their own operating system rather than adopt a rigid workflow.

Notion pros and cons

Pros

  • Permanent Free plan with broad personal-workspace capabilities.
  • Plus is only $10/member/month on yearly billing.
  • Business bundles Notion Agent, AI Meeting Notes and Enterprise Search.
  • Highly flexible databases, docs, wikis and project views in one workspace.
  • Strong connected-app search and integration roadmap.
  • SOC 2 Type II plus ISO 27001/27701/27017/27018 certifications.

Cons

  • −The flexibility can create information-architecture sprawl if teams do not enforce conventions.
  • −Free team workspaces have collaboration/block constraints compared with paid plans.
  • −Business doubles the yearly-equivalent Plus price to $20/member/month.
  • −Custom Agents can create separate Notion-credit charges.
  • −Advanced governance, SCIM, audit logs and DLP/SIEM connections require Enterprise.
  • −Users commonly report a learning curve and occasional performance/navigation friction in complex workspaces.

Features

Enterprise governance
Enterprise · Custom-priced Enterprise plan required.
Notion Agent and AI
Business/Enterprise for core AI; trial on lower plans · Custom Agents use separate credits after trial.
Docs, wikis and databases
All plans with limits · Team collaboration/history/file limits vary by tier.
Project and task management
All plans · Not as opinionated as dedicated project-management products.

Platforms

AndroidWindowsWebiOSmacOS

Integrations

DLP / SIEM / compliance tools Connected apps Notion API

Pricing

Free
Free
USD 0.00/month with annual billing

Free plan for individuals and lightweight collaboration.

Plus
USD 10.00/month
USD 120.00/month with annual billing

$10/member/month equivalent on yearly billing.

Business
USD 20.00/month
USD 240.00/month with annual billing

$20/member/month equivalent on yearly billing.

Enterprise
See pricing details

Custom pricing for enterprise security, administration and scale.

Official pricing / availability source · Checked 6 October 2026. Confirm current taxes, regional terms and allowances. A listed plan is not necessarily the cheapest option.

Editorial verification: Not yet verified. Check the vendor's site for current pricing.

Alternatives to Notion

Notion — frequently asked questions

Is Notion free?
Yes. Notion offers a permanent Free plan for individuals and lightweight collaboration.
How much does Notion Plus cost?
Notion Plus is currently $10 per member/month on yearly billing.
How much does Notion Business cost?
Notion Business is currently $20 per member/month on yearly billing and includes Notion Agent, AI Meeting Notes, Enterprise Search, SAML SSO and other business features.
Is Notion AI included?
Free and Plus include limited trial AI usage. Business and Enterprise include the broader AI workspace capabilities described on Notion's current pricing page.
What are Notion Custom Agents?
Custom Agents automate repetitive work. They are free to try, then use Notion credits currently priced at $10 per 1,000 monthly credits.
Is Notion SOC 2 compliant?
Yes. Notion maintains SOC 2 Type II and ISO 27001, ISO 27701, ISO 27017 and ISO 27018 certifications.
What is Notion's refund policy?
Notion usually processes monthly-plan refunds requested within 3 days of an invoice and annual-plan refunds requested within 30 days, subject to its current policy and purchase channel.
What are common Notion drawbacks?
Common tradeoffs are setup complexity, workspace sprawl, feature overload, learning curve and occasional performance/navigation friction in large workspaces.

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