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Jotform

Feature-rich online form platform with payments, approvals, e-signatures, conditional logic, AI, workflows and extensive integrations.

Form Builder SoftwareResearch profile
Research-based score
4.7
Research-based score
Features and capabilities4.9

Broad form platform covering conditional logic, payments, approvals, e-signatures, PDF workflows, apps, AI Agents and large template/widget libraries.

Usability and implementation4.7

Capterra currently rates Jotform 4.7/5 from 2,927 reviews with 4.7 ease of use and 4.5 customer service; G2 has more than 5,600 core-product reviews. Flexibility and ease are recurring strengths.

Pricing and value transparency4.4

Standard annual pages list Bronze $34, Silver $39 and Gold $99 per month, but official promotional pages can show temporary lower prices, so final checkout still needs human verification.

Integrations, security and trust4.8

Jotform advertises 150+ major apps/services and hundreds of web-app integrations. Enterprise security materials document SOC 2 Type II options, HIPAA-enabled plans, GDPR, PCI, FERPA, 2FA and SSO.

Scored by Shikha Goyal

Quick facts

Vendor
Jotform Inc.
Pricing model
paid
Plan pricing
$34/mo billed annually Vendor source checked; not a hands-on review
Free plan
Yes — check limits
Free trial
Yes — check eligibility
Last verified
Not yet verified

About Jotform

Jotform is a no-code platform for forms, surveys, registrations, payments, approvals, e-signatures and workflow automation. Starter includes core features at low limits, while Bronze, Silver and Gold expand forms, submissions, storage and payment/signature quotas. Enterprise adds multiuser administration, SSO, SLA, data residency and dedicated compliance options.

Best for

Teams that need forms to trigger real workflows involving payments, approvals, signatures and integrations.

Jotform pros and cons

Pros

  • Free Starter plan includes core form features.
  • Broad product surface: forms, payments, approvals, signatures, PDFs, apps and AI.
  • Large template and integration ecosystem.
  • Strong conditional logic and workflow flexibility.
  • Gold and Enterprise support HIPAA-enabled workflows.

Cons

  • −Starter is limited to 5 forms and 100 submissions/month.
  • −Submission/storage/payment quotas push larger users upward.
  • −HIPAA features require Gold or Enterprise.
  • −Complex forms can be heavier to manage.
  • −Promotional pages can show different temporary pricing.

Features

AI Agents
Varies · AI limits vary by plan.
Payments and e-signatures
All plans with quotas · Processor fees and quotas apply.
Form builder and logic
All plans with limits · Form/submission quotas vary by plan.
Approvals and workflows
All plans with limits · Enterprise administration requires Enterprise.

Platforms

AndroidWebiOS

Integrations

Google Sheets / Drive Salesforce / HubSpot / Slack Jotform integrations PayPal / Stripe / Authorize.Net

Pricing

Starter
Free
USD 0.00/month with annual billing

Free plan with all standard features at lower limits.

Bronze
USD 34.00/month
USD 408.00/month with annual billing

$34/month billed annually on the standard pricing view.

Silver
USD 39.00/month
USD 468.00/month with annual billing

$39/month billed annually.

Gold
USD 99.00/month
USD 1,188.00/month with annual billing

$99/month billed annually; adds much higher limits and HIPAA-enabled features.

Enterprise
See pricing details

Custom enterprise pricing.

Official pricing / availability source · Checked 6 October 2026. Confirm current taxes, regional terms and allowances. A listed plan is not necessarily the cheapest option.

Editorial verification: Not yet verified. Check the vendor's site for current pricing.

Alternatives to Jotform

Jotform — frequently asked questions

Does Jotform have a free plan?
Yes. Starter currently includes five forms and 100 monthly submissions.
How much does Jotform cost?
Standard annual pricing currently lists Bronze at $34/month, Silver at $39 and Gold at $99; temporary promotions can differ.
Does Jotform offer refunds?
Yes. Jotform advertises a 30-day money-back guarantee.
Does Jotform support HIPAA?
HIPAA-enabled features are available on Gold and Enterprise.
Can Jotform collect payments?
Yes, through integrations such as PayPal, Stripe and Authorize.Net.
How many integrations does Jotform support?
Jotform advertises 150+ major apps/services and hundreds of web-app integrations.
Is Jotform SOC 2 compliant?
Jotform Enterprise offers a dedicated SOC 2 Type II-compliant environment.
What are common Jotform limitations?
Usage quotas, higher scale costs and compliance plan gating are the main tradeoffs.

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