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Laserfiche

AI-powered enterprise content management and process automation with document management, forms, records governance, analytics and enterprise integrations.

Research-based score
4.7
Research-based score
Features and capabilities4.9

Laserfiche combines enterprise content management, forms, workflow/process automation, records lifecycle management, analytics, AI extraction/classification and AI agents. Current Professional and Business plans also include native Microsoft 365 collaboration and enterprise app integration.

Usability and implementation4.5

G2 currently rates Laserfiche 4.7/5 from 1,248 reviews and Capterra rates it 4.5/5 from 84, with Capterra ease of use at 4.3 and customer service at 4.3. Users praise search, automation and document security, while setup and sophisticated workflow design can require expertise.

Pricing and value transparency4.3

Laserfiche now publishes annual pricing for its major Cloud tiers: Professional $73/user/month with a five-user minimum, Business $93 with a 25-user minimum and Business+ $42 with a 500-user minimum. Cloud Starter remains demo-led, and professional services/implementation are excluded.

Integrations, security and trust5.0

Laserfiche integrates with Microsoft 365, Salesforce, SAP, Esri, Dynamics 365, DocuSign and other systems through native connectors, APIs and iPaaS. Its trust documentation lists SOC 2 Type 2 Plus, ISO/IEC 27001:2022 and HIPAA-aligned controls, with additional CJIS/GovRAMP work in 2026.

Scored by Surabhi Singh

Quick facts

Vendor
Laserfiche
Pricing model
paid
Plan pricing
$73/user/mo billed annually Vendor source checked; not a hands-on review
Free plan
Not confirmed
Free trial
Not confirmed
Last verified
Not yet verified

About Laserfiche

Laserfiche is an enterprise content-management and digital process-automation platform combining document repositories, electronic forms, workflows, records lifecycle management, analytics and AI. Current cloud editions include AI agents, AI data extraction/classification, native Microsoft 365 collaboration and enterprise application integration, while higher tiers add stronger administration, compliance, disaster recovery and security capabilities.

Best for

Mid-market, enterprise, government and regulated organizations that need robust document/records management, process automation, forms, integration and enterprise-grade governance.

Laserfiche pros and cons

Pros

  • Professional pricing is publicly listed at $73/user/month billed annually.
  • Very strong workflow, forms, records management and AI capabilities.
  • Native Microsoft 365 collaboration plus enterprise-app integrations and APIs.
  • G2 rating of 4.7/5 across more than 1,200 reviews.
  • Strong compliance/security posture including SOC 2 Type 2 Plus and ISO 27001:2022.

Cons

  • −Professional requires at least five users; Business requires 25 and Business+ requires 500.
  • −Cloud Starter pricing is still demo/sales-led rather than publicly numeric.
  • −Implementation and professional services are excluded from subscription prices.
  • −Sophisticated workflows and governance can require trained administrators or partners.
  • −Some reviewers cite licensing cost, initial setup and interface complexity.

Features

Forms and process automation
Professional and higher · Complex automation can require specialist design/implementation.
Enterprise security and resilience
Business and Business+ · Advanced controls require larger user commitments.
Laserfiche AI
Professional and higher · AI Unit allowances differ substantially by plan.
Document and records management
All cloud tiers with deeper records features on Business+ tiers · Advanced governance and public portals vary by edition.

Platforms

AndroidWindowsWebiOS

Integrations

Salesforce APIs, webhooks, Boomi and SDK SAP, Esri and Dynamics 365 Microsoft 365

Pricing

Cloud Starter
See pricing details

Entry Cloud offering for individuals and small teams. Laserfiche currently directs buyers to a demo rather than publishing a numeric price.

Professional
USD 73.00/month
USD 875.00/month with annual billing

$73/user/month billed annually; $875/user/year. Starts at five users.

Business
USD 93.00/month
USD 1,115.00/month with annual billing

$93/user/month billed annually; $1,115/user/year. Starts at 25 users.

Business+
USD 42.00/month
USD 500.00/month with annual billing

$42/user/month billed annually; $500/user/year. Starts at 500 users, so the lower per-user price reflects enterprise volume.

Official pricing / availability source · Checked 6 October 2026. Confirm current taxes, regional terms and allowances. A listed plan is not necessarily the cheapest option.

Editorial verification: Not yet verified. Check the vendor's site for current pricing.

Alternatives to Laserfiche

Laserfiche — frequently asked questions

How much does Laserfiche cost?
Laserfiche currently lists Professional at $73/user/month billed annually with a five-user minimum, Business at $93 with a 25-user minimum and Business+ at $42 with a 500-user minimum.
Why is Laserfiche Business+ cheaper per user than Professional?
Business+ has a 500-user minimum, so its $42/user/month annual price is a high-volume enterprise rate rather than an entry-level plan.
Does Laserfiche have a free plan?
No permanent free Laserfiche Cloud plan is currently advertised. Cloud Starter is an entry offering but pricing is demo-led.
Does Laserfiche offer a self-hosted version?
Yes. Laserfiche 12 remains available as a self-hosted offering alongside Laserfiche Cloud.
Does Laserfiche include AI?
Yes. Current cloud plans include Laserfiche AI Agents and AI-based data extraction, classification and tagging, with plan-specific AI Unit allowances.
What does Laserfiche integrate with?
Laserfiche supports Microsoft 365, Salesforce, SAP, Esri, Dynamics 365, DocuSign and other systems through native integrations, APIs, webhooks, SDKs and iPaaS.
Is Laserfiche SOC 2 and ISO 27001 compliant?
Laserfiche states that Cloud has SOC 2 Type 2 Plus coverage and that Laserfiche is ISO/IEC 27001:2022 certified; its trust materials also describe HIPAA-aligned controls.
What costs extra with Laserfiche?
Professional services and implementation are excluded from published pricing, and some integrations, API capacity, storage, repositories and specialized modules can be add-ons.

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