Kaseya VSA
VSA 10 remote monitoring, endpoint patching, AI-assisted automation and device support for MSPs and internal IT.
Broad monitoring, patching, remote support, network visibility, MDM, policy and AI-assisted automation.
Device card and visual workflows help, but deployment, existing VSA migration and training create friction.
Pricing is sales-led with device, deployment and packaging variables and no public baseline.
IT Glue, Autotask, BMS, role controls, audits and deployment options; verify data controls and contracts.
Scored by Vishal Singh
Quick facts
- Vendor
- Kaseya
- Pricing model
- Custom quote; SaaS or on-premises, device/packaging dependent; documented 30-day on-premises trial
- Plan pricing
- Custom quote (no verified public per-endpoint amount)
- Free plan
- Not confirmed
- Free trial
- Yes — check eligibility
- Last verified
- 11/6/2026
About Kaseya VSA
Kaseya VSA is remote monitoring and management software for managed service providers and internal IT departments. Its current generation, VSA 10, combines endpoint and network visibility, patch management, remote troubleshooting, automation, policy controls and reports. The product's official page explicitly distinguishes VSA 10 from older VSA 9 and describes new visual workflows, improved reporting and management of supported Apple and Android devices. Buyers should therefore assess VSA 10 specifically and avoid assuming that features, screenshots or limitations reported for VSA 9 apply unchanged to the current edition. VSA 10 uses agents on supported Windows, macOS and Linux endpoints, together with policy profiles and connectors for other device types. Administrators can group machines by organization, customer, site, tags and dynamic rules; monitor device health and availability; set alert conditions; schedule approved tasks; and run remediation from a centralized console. Patch functions cover Windows OS and supported third-party applications, deployment windows, reboot communications and reporting. Actual operating-system and application coverage should be assessed per customer environment. Built-in remote support includes remote desktop options, private RDP, PowerShell, terminal and background operations from the device card. Kaseya's documentation also lists file, registry, process and services tools, reducing the need to interrupt users for routine actions. Kaseya Assist, an AI-assisted workflow builder introduced for VSA 10, can suggest an automation based on a natural-language outcome. Price, module entitlements and rollout complexity are contract-specific; on-premises licensing and trial requirements differ from the SaaS flow.
Best for
MSPs and internal IT teams managing mixed OS endpoints at scale, especially Kaseya/Autotask/IT Glue customers needing policies, automated patching and remote operations.
Kaseya VSA pros and cons
Pros
- Integrated endpoint monitoring, remote control, patching, asset details and reporting.
- Kaseya Assist can generate starting points for automation workflows from plain-language requests.
- Supports Windows, macOS, Linux and supported Apple/Android managed mobile devices.
- Available as SaaS and on-premises with connections to common MSP service tools.
- Official on-premises guide documents a 30-day VSA 10 trial license.
Cons
- −No public universal price; device count, deployment, packaging and term affect the quote.
- −Moving from VSA 9 or another RMM requires feature, script and agent migration checks.
- −Advanced patch, MDM, FIPS and security capabilities may depend on platform or edition specifics.
- −IT operations staff need training and safe approval workflows for remote scripting.
- −Reviewers mention remote-session connection, UI and support frustrations in some settings.
Features
Platforms
Integrations
Pricing — verified 11/6/2026
What you’ll actually pay
Cloud provisioned VSA 10; sales confirms endpoint pricing, bundled modules and rollout services.
Customer-hosted VSA 10 installation; requires appropriate server/network prerequisites and contracted licensing.
Integrated endpoint management, security, backup and automation subscription; do not assume included in stand-alone VSA 10.
Official pricing / availability source · Checked 6 November 2026. Confirm current taxes, regional terms and allowances. A listed plan is not necessarily the cheapest option.
Editorial verification: 11/6/2026. Check the vendor's site for current pricing.
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