Syncro

Integrated RMM and PSA for MSPs with unlimited endpoints per technician

Research-based score

4.2

Research-based score

Features and capabilities4.5

RMM monitoring, patch, scripting, remote support and PSA ticket/billing workflows are included with both MSP plans; Team extends M365 and AI.

Usability and implementation4.0

Independent Syncro users value integrated MSP workflow but report interface, reporting and advanced customization limitations.

Pricing and value transparency4.3

Published $129/$159 Core and $179/$209 Team per-tech rates with unlimited endpoints; annual commitment and future AI credits introduce some uncertainty.

Integrations, security and trust4.0

M365 security workflow and PSA connections are vendor documented, but backend compliance/security evidence and third-party connector/license costs need buyer review.

Scored by Shikha Goyal

Quick facts

Vendor: Syncro
Pricing model: paid
Plan pricing: Core $129/technician/mo with annual commitment; $159/technician/mo billed monthly; unlimited endpoints
Free plan: Not confirmed
Free trial: Yes — check eligibility
Last verified: 10/29/2026

About Syncro

Syncro combines remote monitoring and management with professional services automation for managed service providers. Its platform connects endpoint monitoring, policy-driven alerts, automated scripts and patch tasks with support tickets, customer/asset records, contracts and billing. Unlike per-device RMM suites, Syncro prices each technician while allowing unlimited managed endpoints. Official MSP pricing lists Core at $129 per user per month with annual commitment or $159 month to month, and Team at $179 annual commitment or $209 monthly; an enterprise/custom tier is quoted. A 14-day free trial is promoted. The Team plan adds Microsoft 365 security and identity controls, advanced reporting and newer AI-assisted workflows. Vendor notes that some AI functionality is promotional through January 2027, after which credit limits and potential overages become relevant. G2 and Capterra reviews are generally positive on one-place RMM/PSA value, though some users describe a cluttered interface or gaps against specialized PSA tools.

Best for

MSPs needing a combined RMM and PSA stack for multiple clients, tickets, technician work logs and invoicing, especially when technicians manage many endpoints.

Syncro pros and cons

Pros

Both Core and Team include RMM and PSA with unlimited managed endpoints on per-technician pricing.
Native ticketing, contracts, billing and endpoint-management workflows reduce the number of standalone apps for smaller MSPs.
Vendor publishes annual-commitment and month-to-month Core/Team rates in USD and offers a free trial.
Team expands Microsoft 365 security and identity operations, advanced reporting and AI-assisted service desk capabilities.
Independent reviews commonly praise value and linking endpoint alerts with tickets and customer billing.

Cons

−At one or two technicians with very few endpoints, flat per-tech price may be less economical than a per-device option.
−M365 security, advanced reports and AI-assisted functions are Team-tier or commercial-option dependent, not automatically Core features.
−The marketing price for annual commitments must not be confused with a no-commitment monthly fee; seat minimums and renewal need confirmation.
−Users sometimes describe a busy interface, uneven reporting or workflows less specialized than enterprise PSA/RMM alternatives.
−Free AI capability promotions through January 2027 may transition to credit allowances and paid overages, creating a future cost variable.

Features

AI-assisted ticket workflows

Team and promotional capability

Promotional free AI capability ends January 2027; credit limits/overages may apply after.

RMM endpoint monitoring

Core and Team

Device OS compatibility and monitoring policy tuning require review.

Patch and script automation

Core and Team

Third-party app catalogs and OS patch parity should be verified in pilot.

Remote access and support

Core and Team

Provider/connection and security options may vary.

Unlimited endpoint entitlement

Core and Team

Other protected-device security/backup add-ons may still charge per endpoint.

Advanced reports and network discovery

Team-oriented higher entitlement

Validate current entitlement and applicable security permissions.

Contracts and billing

Core and Team

Payment gateways and accounting integration costs may vary.

Microsoft 365 security baselines

Team; not included in Core

M365 tenant permissions, licensing and advanced reporting vary.

PSA ticketing

Core and Team

Complex approval/ITIL workflows may need specialized products.

Platforms

Microsoft 365 cloud tenantsmacOS managed endpointsLinux managed endpointsCloud web consoleWindows managed endpoints

Integrations

Endpoint security and backup partners Accounting and invoicing workflows Remote desktop components Microsoft 365

Pricing — verified 10/29/2026

What you’ll actually pay

Core

USD 159.00/month

USD 129.00/month with annual billing

Per technician/user, unlimited endpoints. $159 on month-to-month billing; $129/month effective when committing annually. RMM+PSA, monitoring, scripts, patching, tickets and customer billing are the essentials.

Team — most chosen

USD 209.00/month

USD 179.00/month with annual billing

Per technician/user, unlimited endpoints. $209 on month-to-month billing; $179/month effective with annual commitment. Adds Microsoft 365 security and identity management, advanced AI/reporting and broader MSP efficiency functions.

Enterprise / Custom

See pricing details

Request a proposal for volume pricing, contract/start-date requirements and flexible procurement.

Visit Syncro

Official pricing / availability source · Checked 29 October 2026. Confirm current taxes, regional terms and allowances. A listed plan is not necessarily the cheapest option.

Editorial verification: 10/29/2026. Check the vendor's site for current pricing.

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Syncro — frequently asked questions

Does Syncro include both RMM and PSA?

Yes. Its published MSP Core and Team plans include RMM and PSA functions, including tickets, client billing and endpoint management.

How much is Syncro Core?

Official Core pricing is $129 per technician per month with an annual commitment, or $159 per technician on month-to-month billing.

How much is Syncro Team?

Official Team pricing is $179 per technician per month with annual commitment or $209 with monthly billing.

Is Syncro priced by device?

Core and Team list unlimited endpoints; the primary subscription is billed per technician, although optional security/backup services may have their own usage charges.

What does Syncro Team add?

It expands Microsoft 365 security and identity tools, AI features, advanced reporting and other higher-tier workflows beyond Core.

Does Syncro have a free trial?

Yes. The vendor advertises a 14-day trial. No permanent free RMM/PSA plan was confirmed.

Will Syncro AI remain free indefinitely?

No blanket indefinite-free claim is justified. Its pricing page advertises promotional AI capabilities through January 2027, followed by credit allowances and potential usage charges.

Has Toollers tested Syncro?

No. Toollers evaluation is independent desk research based on official terms and separately attributed G2/Capterra feedback, not a login-based benchmark.