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Shopify

Hosted commerce platform for online, in-person, social, marketplace and AI-channel selling with a massive app ecosystem and enterprise Plus tier.

Ecommerce SoftwareResearch profile
Research-based score
4.8
Research-based score
Features and capabilities5.0

Shopify is a highly complete hosted commerce platform covering storefronts, checkout, products, inventory, orders, shipping, analytics, POS, social/marketplace sales, AI-assisted commerce and increasingly AI-channel selling. Plus adds B2B, deeper checkout customization, expansion stores and enterprise controls.

Usability and implementation4.8

G2's current Shopify seller page averages 4.4/5 and shows 5,145 reviews on the core Shopify product; Capterra rates Shopify 4.5/5 from 6,719 reviews with 4.5 ease of use and 4.4 customer service. Users repeatedly praise ease of launch, admin usability and ecosystem depth, while app-related cost and advanced customization are common tradeoffs.

Pricing and value transparency4.5

Shopify publishes clear US list pricing: Basic $39 monthly or $29/month billed yearly, Grow $105 or $79 yearly-equivalent, Advanced $399 or $299 yearly-equivalent, and Plus from $2,300/month. Third-party payment-provider fees of 2%, 1%, 0.6% and 0.2% respectively can materially affect TCO.

Integrations, security and trust5.0

Shopify's App Store currently advertises more than 16,000 apps. Shopify is Level 1 PCI DSS compliant and publishes SOC 2 Type II and SOC 3 reports, giving it one of the strongest security/compliance baselines among self-service commerce platforms.

Scored by Surabhi Singh

Quick facts

Vendor
Shopify Inc.
Pricing model
paid
Plan pricing
$39/mo or $29/mo billed yearly Vendor source checked; not a hands-on review
Free plan
Not confirmed
Free trial
Yes — check eligibility
Last verified
Not yet verified

About Shopify

Shopify is a hosted commerce platform for building and operating online and omnichannel stores. It combines storefront design, checkout, product and inventory management, orders, shipping, analytics, marketing, POS and AI-assisted commerce in one managed service. Shopify's ecosystem now includes more than 16,000 apps, while Shopify Plus adds B2B, checkout customization, expansion stores and enterprise-grade controls.

Best for

Small businesses through large enterprises that want a managed, scalable commerce platform with strong checkout, omnichannel selling and the broadest app/partner ecosystem.

Shopify pros and cons

Pros

  • Fast hosted setup with no separate ecommerce hosting required.
  • Basic pricing is transparent at $39/month or $29/month billed yearly.
  • More than 16,000 apps in the current Shopify App Store.
  • Strong omnichannel capabilities across web, POS, social, marketplaces and AI channels.
  • Level 1 PCI DSS compliance plus SOC 2 Type II and SOC 3 reports.
  • Large developer, agency and merchant ecosystem.

Cons

  • −Third-party apps can substantially increase monthly total cost.
  • −Third-party payment-provider fees can add 2%, 1%, 0.6% or 0.2% depending on plan.
  • −Advanced B2B and enterprise checkout capabilities are concentrated in Plus.
  • −Deep theme/checkout customization can require Liquid, app or developer expertise.
  • −Plus starts around $2,300/month and is contract-oriented.
  • −Subscription refunds are generally not guaranteed.

Features

Hosted online store and checkout
Basic and higher · Deep customization may require apps/development.
Shopify Plus B2B and enterprise
Plus · Requires high-cost contract plan.
Omnichannel selling
Capabilities vary by plan/channel · Some channels/apps have separate fees.
AI Assistant
Current paid plans · Specific AI features and limits can evolve.

Platforms

AndroidWebiOSPOS

Integrations

Shopify App Store Third-party payment providers Shopify APIs and custom apps

Pricing

Basic
USD 39.00/month
USD 348.00/month with annual billing

$39/month on monthly billing or $29/month equivalent when billed yearly.

Grow
USD 105.00/month
USD 948.00/month with annual billing

$105/month monthly or $79/month equivalent when billed yearly.

Advanced
USD 399.00/month
USD 3,588.00/month with annual billing

$399/month monthly or $299/month equivalent when billed yearly.

Plus
USD 2,300.00/month

Starts at about $2,300/month for complex businesses; contract terms and final pricing vary.

Official pricing / availability source · Checked 6 October 2026. Confirm current taxes, regional terms and allowances. A listed plan is not necessarily the cheapest option.

Editorial verification: Not yet verified. Check the vendor's site for current pricing.

Alternatives to Shopify

Shopify — frequently asked questions

How much does Shopify cost?
Current US list pricing is $39/month for Basic, $105 for Grow and $399 for Advanced on monthly billing. Annual-equivalent prices are $29, $79 and $299 per month respectively; Plus starts around $2,300/month.
Does Shopify offer a free trial?
Yes. Shopify currently offers a 3-day free trial with no credit card required, followed by a promotional $1/month period for three months on eligible US offers.
Does Shopify have a free plan?
No permanent full Shopify store plan is currently free.
How many apps does Shopify have?
The Shopify App Store currently advertises more than 16,000 apps.
Does Shopify charge transaction fees?
When using third-party payment providers instead of Shopify Payments, additional transaction fees can apply: 2% on Basic, 1% on Grow, 0.6% on Advanced and 0.2% on Plus in current pricing.
Is Shopify PCI compliant?
Yes. Shopify is certified Level 1 PCI DSS compliant and Shopify stores are PCI compliant by default for the hosted platform scope.
Is Shopify SOC 2 compliant?
Shopify states that it has SOC 2 Type II and SOC 3 reports for its service.
Does Shopify refund canceled subscriptions?
Generally no. Shopify says plans are generally non-refundable, although support can review qualifying special cases within specified billing windows.

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