Acuity Scheduling
Appointment scheduling platform for service businesses with payments, intake forms, reminders, packages, memberships and HIPAA-capable premium scheduling.
Acuity Scheduling supports client self-booking, unlimited appointment types, payments/deposits, intake forms, automated email reminders, multiple calendars, SMS reminders, packages, memberships, subscriptions, gift certificates, classes and developer customization. Premium adds HIPAA BAA support, multi-time-zone staff/location scheduling and custom API/CSS.
G2's current online-appointment category rates Acuity Scheduling 4.6/5 from 401 reviews, while Squarespace's seller page lists 411 Acuity reviews; Capterra rates it 4.8/5 from 5,767 with 4.6 ease of use and 4.6 customer service. Users praise self-booking, reminders and payments, while advanced setup and higher-tier features can feel complex.
Acuity's current renamed plans are Starter $16/month annually ($20 monthly), Standard $27 annually ($34 monthly) and Premium $49 annually ($61 monthly), with a 7-day no-card trial. There is no permanent new-customer Free plan, though some legacy Acuity-managed accounts can downgrade to an old free tier.
Acuity integrates with Stripe, Square, PayPal, Venmo, Google Meet, Zoom and GoToMeeting and supports developer API/CSS on Premium. Squarespace documents HIPAA Security Rule support and BAAs on Premium, while the broader platform maintains formal security and PCI controls.
Scored by Surabhi Singh
Quick facts
- Vendor
- Squarespace, Inc.
- Pricing model
- paid
- Plan pricing
- $16/mo billed annually or $20/mo monthly Vendor source checked; not a hands-on review
- Free plan
- Not confirmed
- Free trial
- Yes — check eligibility
- Last verified
- Not yet verified
About Acuity Scheduling
Acuity Scheduling, owned by Squarespace, is appointment-booking software for service businesses such as consultants, coaches, salons, studios and healthcare practices. It supports client self-scheduling, payments, intake forms, automatic reminders, classes, packages and subscriptions. Standard adds multi-calendar scheduling and SMS reminders, while Premium supports up to 36 calendars, multiple time zones, custom API/CSS and the ability to sign a BAA for HIPAA-oriented workflows.
Best for
Service businesses and appointment-based practices that need client intake, paid bookings, reminders, recurring packages or HIPAA-capable premium scheduling.
Acuity Scheduling pros and cons
Pros
- Starter begins at $16/month billed annually.
- All current paid plans include a 7-day trial with no credit card.
- Unlimited services and appointments on the current plans.
- Payments and deposits work with Stripe, Square, PayPal and Venmo.
- Standard adds SMS reminders, packages, memberships and subscriptions.
- Premium can be configured for HIPAA-related workflows with a BAA.
Cons
- −No permanent Free plan for new customers.
- −Premium costs $49/month annually or $61 monthly.
- −HIPAA BAA support, custom API/CSS and multiple time zones require Premium.
- −Some advanced scheduling/reporting/customization can be confusing at first.
- −It is billed separately from a normal Squarespace website subscription.
- −Some integrations and payment processing depend on third-party services.
Features
Platforms
Integrations
Pricing
$20/month monthly or $16/month equivalent billed annually.
$34/month monthly or $27/month equivalent billed annually.
$61/month monthly or $49/month equivalent billed annually.
Official pricing / availability source · Checked 6 October 2026. Confirm current taxes, regional terms and allowances. A listed plan is not necessarily the cheapest option.
Editorial verification: Not yet verified. Check the vendor's site for current pricing.