B

BigCommerce

Open SaaS ecommerce platform for B2C, B2B, headless and composable commerce with enterprise APIs, multi-storefront and strong payment flexibility.

Ecommerce SoftwareResearch profile
Research-based score
4.6
Research-based score
Features and capabilities4.8

BigCommerce provides hosted B2C/B2B commerce, product/catalog management, checkout, promotions, multi-storefront, headless/composable architecture, Catalyst, APIs, internationalization and enterprise B2B capabilities. The 2026 platform has also added faster checkout, advanced promotions and new AI/agentic commerce workflows.

Usability and implementation4.4

G2 currently rates BigCommerce 4.2/5 from 582 reviews and Capterra rates it 4.4/5 from 341, with Capterra ease of use and customer service both at 4.2. Users value robust commerce features and headless flexibility but frequently cite a clunkier admin, developer dependence and slower ecosystem velocity than Shopify.

Pricing and value transparency4.3

BigCommerce's June 2026 packaging is clearly priced at Core $39/$29 annual-equivalent, Growth $105/$79 and Scale $399/$299, with Performance custom from $1,499/month. However, GMV-based automatic plan movement, Scale overages and new Open Payment Provider fees increase pricing complexity.

Integrations, security and trust5.0

BigCommerce currently advertises 1,200+ apps, 600+ integrations, 20+ embedded payment providers and 130+ payment solutions. Its Trust Center lists Level 1 PCI DSS, SOC 1/2/3 and multiple ISO certifications including 27001:2022, 27017, 27018 and 27701.

Scored by Vishal Singh

Quick facts

Vendor
Commerce.com, Inc.
Pricing model
paid
Plan pricing
$39/mo or $29/mo billed annually Vendor source checked; not a hands-on review
Free plan
Not confirmed
Free trial
Yes — check eligibility
Last verified
Not yet verified

About BigCommerce

BigCommerce is a hosted Open SaaS commerce platform for B2C, B2B and composable/headless storefronts. It combines catalog, checkout, promotions, payments, internationalization, multi-storefront, APIs and enterprise B2B capabilities. In June 2026 its plans were renamed Core, Growth, Scale and Performance, with revised GMV thresholds and payment-provider fee mechanics.

Best for

Growing and enterprise merchants that value API flexibility, B2B/headless commerce and broad payment choice, especially teams needing more backend commerce control than simpler store builders provide.

BigCommerce pros and cons

Pros

  • Core starts at $39/month or $29/month billed annually.
  • Fully functional 15-day trial with no credit card.
  • Strong headless/composable and API capabilities.
  • 1,200+ apps and 600+ integrations in current ecosystem positioning.
  • 20+ embedded payment providers and 130+ payment solutions.
  • Level 1 PCI DSS and extensive SOC/ISO certification coverage.

Cons

  • −2026 pricing includes GMV-based auto-upgrades and Scale overage mechanics.
  • −Open Payment Provider fees add 2%, 1% or 0.6% on eligible GMV for Core/Growth/Scale.
  • −Admin and storefront customization can feel less intuitive than Shopify to some reviewers.
  • −Complex builds may require specialized BigCommerce developers.
  • −Performance starts around $1,499/month and is contract-led.
  • −BigCommerce explicitly does not offer subscription refunds.

Features

Hosted commerce platform
Core and higher · Plan placement and fees can depend on GMV.
B2B commerce
Capabilities vary, strongest on Performance · Advanced B2B may require higher-tier/add-on configuration.
Headless and composable commerce
Supported across platform with enterprise depth by plan · Custom frontend/integration work may require developers.
Advanced promotions and AI workflows
Current platform/rollout dependent · Newer AI features can be staged or enterprise-oriented.

Platforms

Headless/APIWeb

Integrations

Payments BigCommerce App Marketplace Commerce integrations

Pricing

Core
USD 39.00/month
USD 348.00/month with annual billing

$39/month or $29/month equivalent billed annually. Current self-serve GMV cap is $30K trailing-12-month Inclusive GMV.

Growth
USD 105.00/month
USD 948.00/month with annual billing

$105/month or $79/month equivalent billed annually, positioned up to about $100K trailing-12-month Inclusive GMV.

Scale
USD 399.00/month
USD 3,588.00/month with annual billing

$399/month or $299/month equivalent billed annually. Current pricing applies a 0.9% overage on Inclusive GMV above $33,333/month.

Performance
USD 1,499.00/month

Custom contracted pricing starting as low as $1,499/month, with enterprise-grade capabilities and custom terms.

Official pricing / availability source · Checked 6 October 2026. Confirm current taxes, regional terms and allowances. A listed plan is not necessarily the cheapest option.

Editorial verification: Not yet verified. Check the vendor's site for current pricing.

Alternatives to BigCommerce

BigCommerce — frequently asked questions

How much does BigCommerce cost in 2026?
After the June 2026 plan update, Core costs $39/month or $29/month billed annually, Growth $105/$79, Scale $399/$299, and Performance is custom starting around $1,499/month.
Does BigCommerce offer a free trial?
Yes. BigCommerce currently offers a fully functional 15-day free trial with no credit card required.
What happened to Standard, Plus, Pro and Enterprise?
On June 1, 2026, BigCommerce renamed Standard to Core, Plus to Growth, Pro to Scale and Enterprise to Performance.
Does BigCommerce charge transaction fees?
BigCommerce now charges an Open Payment Provider fee on eligible self-serve orders: 2.0% on Core, 1.0% on Growth and 0.6% on Scale. Orders processed through 20+ embedded providers are not subject to that fee.
Does BigCommerce have GMV limits?
Yes. Core and Growth can auto-upgrade based on trailing-12-month Inclusive GMV, while Scale currently charges a 0.9% overage above $33,333 Inclusive GMV per month.
How many BigCommerce apps and integrations are available?
Current BigCommerce materials advertise more than 1,200 apps and 600+ integrations.
Is BigCommerce PCI compliant?
Yes. BigCommerce maintains Level 1 PCI DSS attestations as both a merchant and service provider and also lists SOC and multiple ISO certifications.
Does BigCommerce offer refunds?
No. BigCommerce's current pricing FAQ explicitly says it does not offer refunds, which is why the company encourages use of the 15-day free trial.

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