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Boei

AI chatbot and live-chat software with a shared inbox, lead capture, automation, and 50+ visitor contact channels.

Live Chat SoftwareResearch profile
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Research-based score
4.5
Research-based score
Features and capabilities4.4

Current Boei plans combine AI chatbot, live chat, shared inbox, lead collection, deal pipeline, agentic actions, knowledge training, API/webhooks and 50+ visitor contact channels; AI credits, domains, chatbots, training capacity, actions and agent seats remain plan-limited.

Usability and implementation4.5

A 2026 G2 review reports setup in under 30 minutes, while G2 and Capterra feedback repeatedly favors straightforward setup and lightweight multichannel use; much of Capterra's visible corpus is older, and reviewers have requested deeper analytics/customization.

Pricing and value transparency4.5

Boei publishes monthly and annual-equivalent prices, annual totals, plan limits, add-on rates and a 7-day no-card trial; transparency is reduced slightly by an internal extra-domain price discrepancy and fixed-term no-refund language in the terms.

Integrations, security and trust4.7

Boei documents native CRM, analytics and scheduling integrations plus automation connectors, API and webhooks, and publishes an EU-focused DPA, subprocessor list, TLS/encryption-at-rest controls and German hosting; ISO 27001 evidence reviewed applies to infrastructure provider Hetzner rather than Boei itself.

Quick facts

Vendor
Ruby Foundry B.V.
Pricing model
paid
Plan pricing
$19/mo billed annually
Free plan
Not confirmed
Free trial
Yes — check eligibility
Last verified
9/28/2026

About Boei

Boei is customer-conversation software that combines an AI chatbot, human live chat, shared inbox, lead capture and pipeline tools, automated follow-ups, analytics, and more than 50 visitor contact channels in a website widget. Official pages also document CRM, email, scheduling, analytics, and automation integrations, plus EU-hosted infrastructure.

Best for

Small businesses, teams, agencies, and ecommerce sites that want AI-assisted website chat, human handoff, a shared inbox, lead capture, multiple contact channels, and business-tool integrations in one widget.

Boei pros and cons

Pros

  • Combines AI chatbot, live chat, shared inbox, lead capture, and 50+ visitor contact channels in one product.
  • Official pricing includes a 7-day no-card trial and clear monthly and annual prices for four public plans.
  • Supports CRM, help desk, email marketing, scheduling, analytics, automation, and webhook integrations.
  • Boei documents EU hosting in Germany and publishes a DPA and subprocessor list.

Cons

  • −AI credits, domains, chatbots, training capacity, and live-agent seats are limited by plan.
  • −API access and webhooks are listed on Growth and higher in the pricing table, despite a broader integrations page implying all workflow integrations start on the entry paid tier; buyers should confirm entitlement for advanced automation.
  • −The current pricing page contains an internal discrepancy for extra-domain pricing, showing $14/month in the add-ons table but $15/month in a FAQ answer.

Features

Live chat
Paid plans · Included live-agent seats vary by plan.
Automated follow-ups
Plan-dependent · Current public plan matrix should be checked for exact entitlement.
AI chatbot
Starter and above · AI credits and training capacity vary by plan.
Agentic AI actions
Starter and above · Action count varies by plan; API access and webhooks are explicitly listed from Growth in pricing.
Shared inbox
Paid plans
EU-hosted infrastructure
Service-wide · Specific connected third parties may process data under their own terms and locations.
Conversion analytics
Paid plans
50+ contact channels
Paid plans · Some external messaging services may have their own provider costs or setup requirements.
Lead and deal pipeline
Plan-dependent · Deal-pipeline entitlement is listed from Growth in the current pricing table.

Platforms

Web

Integrations

Pipedrive Make Calendly Salesforce Mailchimp HubSpot Webhooks Zapier Google Analytics 4

Pricing

Starter
USD 25.00/month
USD 19.00/month with annual billing

For solo users and small sites. Official pricing shows $25/month billed monthly or $19/month equivalent billed at $228/year. Prices exclude VAT.

Growth
USD 69.00/month
USD 49.00/month with annual billing

For teams and automation. Official pricing shows $69/month billed monthly or $49/month equivalent billed at $588/year. Prices exclude VAT.

Business
USD 179.00/month
USD 129.00/month with annual billing

For agencies and higher-volume deployments. Official pricing shows $179/month billed monthly or $129/month equivalent billed at $1,548/year. Prices exclude VAT.

Scale
USD 309.00/month
USD 229.00/month with annual billing

For enterprise-oriented compliance and support needs. Official pricing shows $309/month billed monthly or $229/month equivalent billed at $2,748/year. Prices exclude VAT.

Official pricing / availability source · Checked 28 September 2026. Confirm current taxes, regional terms and allowances. A listed plan is not necessarily the cheapest option.

Editorial verification: 9/28/2026. Check the vendor's site for current pricing.

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Boei — frequently asked questions

What is Boei used for?
Boei combines an AI chatbot, human live chat, shared inbox, lead capture, contact management, pipeline tools, follow-ups, analytics, and 50+ visitor contact channels in a website widget.
How much does Boei cost?
Boei's official pricing page currently lists monthly prices of $25 for Starter, $69 for Growth, $179 for Business, and $309 for Scale. Annual billing publishes per-month equivalents of $19, $49, $129, and $229 respectively, billed annually.
Does Boei have a free plan or free trial?
The current pricing page advertises a 7-day free trial with all features unlocked and no credit card required. A permanent free plan is not listed in the current main pricing table.
What happens when Boei AI credits run out?
Boei says the chatbot stops replying automatically when AI credits are exhausted, while the widget and human live chat continue working. Additional AI-credit packs or a higher plan can be purchased.
Which integrations does Boei support?
Boei documents integrations across CRM, help desk, email marketing, scheduling, analytics, project management, team communication, automation, and webhooks. Examples include HubSpot, Salesforce, Pipedrive, Zendesk, Mailchimp, Calendly, Google Analytics 4, Zapier, and Make.
Where does Boei host customer data?
Boei's security and subprocessor pages state that its primary application servers, database, and backups are hosted in Nuremberg, Germany, with a public subprocessor list and DPA available.
Can I cancel Boei anytime?
The standard self-service pricing page says you can cancel with one click and keep access until the end of the billing period. Buyers on custom or separately contracted terms should also review the written-notice provisions in Boei's Terms and Conditions.
Does Boei charge extra for additional capacity?
Yes. The pricing page lists add-ons for additional chatbots, live agents, AI credits, branding removal, SMS credits, and extra domains. The same page currently shows conflicting extra-domain amounts, so that specific add-on should be confirmed before purchase.