Fathom
AI meeting recorder and notetaker for Zoom, Google Meet and Microsoft Teams with free unlimited transcripts and paid team collaboration, CRM and coaching tools.
Unlimited baseline recording/transcription, AI summaries, shared knowledge, CRM sync and sales coaching by edition.
Common meeting platforms and automatic summaries simplify adoption; consent/bot mode and OS restrictions add setup decisions.
Clear Free tier and publicly listed per-seat monthly versus annual prices, with 2-seat team minimums.
Major meeting, CRM and automation connections with paid security controls; verify compliance and sharing policies.
Scored by Aditya Verma
Quick facts
- Vendor
- Fathom (fathom.ai)
- Pricing model
- Free $0 unlimited recordings/transcription; Premium $20/user/month monthly or $16/user/month annually; Team $19 monthly or $15 annually (2 user minimum); Business $34 monthly or $25 annually
- Plan pricing
- Free $0; Premium from $16/user/month billed annually ($192/user/year) Vendor source checked; not a hands-on review
- Free plan
- Yes — check limits
- Free trial
- Yes — check eligibility
- Last verified
- Not yet verified
About Fathom
Fathom is an AI meeting assistant that records, transcribes and summarizes online conversations so participants can concentrate on discussion rather than manually writing notes. This profile covers Fathom at fathom.ai, the meeting product formerly associated with the fathom.video domain. It does not cover Fathom Analytics, a separate privacy-oriented web analytics service. Fathom is designed for individuals, consultants, sales representatives, account managers, customer-success teams, recruiters and meeting-heavy organizations. It connects to Zoom, Google Meet and Microsoft Teams, captures supported calls, generates a searchable transcript and produces an AI summary with decisions, highlights and action items. Users can return to the source recording, share clips and playlists, search older calls and, in supported plans, ask an assistant questions about meeting content. One of Fathom's most distinct commercial features is a genuinely free individual plan. The vendor states Free is $0 forever and includes unlimited recordings and transcriptions, instant AI summaries, clips, playlists and search. This does not mean every advanced summary format, conversational feature, multiuser administration or sales integration is free. The paid Premium individual tier lists $20 per user per month when billed monthly or $16 per user per month equivalent with annual billing, or $192 per user per year. Premium adds more capable summary options, AI-generated action-item workflows, an enhanced conversational meeting assistant and other advanced individual features. For small teams, the Team plan costs $19 per user per month on monthly billing or $15 per user per month equivalent with annual billing, with a two-user minimum. It adds shared workspaces, folders, comments and mentions, playlists, trackers, teamwide search and Ask Fathom across selected organizational calls. The vendor's team pricing view also describes team security features and HIPAA compliance with a standard business associate agreement, subject to appropriate configuration and contract review. The Business tier, intended for teams that need revenue operations and call coaching, is listed at $34 per user per month on monthly billing or $25 per user per month with annual billing, again with at least two users. Business adds CRM field synchronization, a unified Deal View across calls linked to an opportunity, AI scorecards, coaching metrics and additional organization-level summary customization subject to minimum requirements. Enterprise is shown at $35 per user per month, annual billing only, and requires a conversation with the vendor. Its advertised features include hands-on implementation, SSO and SCIM provisioning, custom data retention and business associate agreement choices, dedicated success management and priority support commitments. Fathom advertises a trial for paid plans and a 90-day guarantee on the pricing page, but exact conditions should be read before treating that as an unconditional refund promise. These are US dollar public prices; regional billing and taxes may vary. The cheapest paid plan should therefore be described as Premium $16 per user per month equivalent annually, while the Team $15 per user equivalent is for a minimum of two seats and should not be presented as a one-person plan. Fathom's recording workflow varies by conferencing application and local computer environment. The company documents an automatic meeting bot that joins supported calls and is visible to attendees. It also offers a bot-free capture mode in beta for some configurations, but that capability is not universal. Its Google Meet support guide says bot-free video capture is available on macOS with the Fathom desktop app and Chrome extension, while it is not yet available on Windows; the platform does not currently support recording on Linux or Chromebooks. Teams should test their usual meeting configuration, consent messaging, attendee notification and organization policy before deciding whether a bot participant is acceptable. For companies in regulated industries, meeting recordings contain potentially sensitive customer, employee and commercial information. Administrators should establish what meetings may be recorded, consent rules, retention and deletion policies, data access rights, and how recordings are exported or shared. Fathom's vendor trust and help documentation offer further detail, but security statements are not substitutes for the organization's own vendor risk assessment. Integrations allow Fathom summaries and follow-up details to reach the systems where teams already work. The vendor lists Salesforce, HubSpot, Slack, Zapier, Asana and other connected tools, with certain CRM field updates and teamwide workflows restricted to eligible paid editions. A sales manager might use a deal-level view to find discussion topics across several calls, while an individual professional might simply use the free plan to retrieve a forgotten commitment. Fathom documents API and Model Context Protocol approaches for connecting meeting content to other assistants in supported configurations. Integration names alone do not establish that every connector writes every CRM field on the Free plan, so subscription entitlements and tenant permissions should be verified. AI summaries are also not transcripts and may omit context, misstate dates or assign an action item to the wrong person. Users should reference the recording for important quotes, contractual commitments, decisions, personal data or customer-sensitive statements before distributing generated notes. Fathom can be an attractive starting point for a single user who wants unlimited basic note-taking with little upfront license cost. Teams will be evaluating a different buying decision: whether shared search, CRM synchronization, conversation intelligence and compliance settings justify two or more paid seats. Its advantages include a free unlimited baseline, broad support for major conferencing apps and useful summary retrieval. Its limitations include attendance or consent concerns about recording bots, local OS requirements for bot-free capture, dependency on recording quality and paid-tier restrictions around teamwork and CRM operations. The product should be compared with Otter.ai, Fireflies.ai and other meeting assistants on speaker accuracy, summaries, language coverage, sharing permissions, CRM mapping and total team licensing. Toollers has not recorded a meeting, validated transcription accuracy with an independent transcript or tested data deletion and security controls. This is an evidence-based product profile built from the vendor's current published documentation and not a claim of personal hands-on experience.
Best for
Individuals who need searchable meeting records and teams wanting AI summaries, shared meeting knowledge, sales CRM updates and coaching insights across Zoom, Meet and Teams.
Fathom pros and cons
Pros
- Free forever tier advertises unlimited recording, transcription and immediate AI call summaries.
- Supports Zoom, Google Meet and Microsoft Teams with clips, searchable recordings and action items.
- Premium gives individuals advanced meeting intelligence without requiring a multi-seat team commitment.
- Team workspaces, AI search and trackers can connect organizational meeting knowledge.
- Business and Enterprise offer CRM field sync, deal coaching, SSO, SCIM and configurable retention features.
Cons
- −Team and Business plans require at least two paid users.
- −Bot-free recording is in beta and has operating system and meeting platform restrictions.
- −Advanced summaries, collaborative search and CRM field updates require eligible paid plans.
- −AI summaries can misstate details and need human confirmation for material commitments.
- −Recording consent, sensitive call retention and sharing policies require organizational attention.
Features
Platforms
Integrations
Pricing — research snapshot
Pricing at a glance
$0 forever for individuals, with unlimited meeting recording and transcription and standard AI notes.
$16 per user/month equivalent billed annually ($192/year); $20/user/month on monthly billing.
$15 per user/month billed annually ($180 per user/year) or $19 per user/month monthly, minimum two users.
$25 per user/month billed annually ($300 per user/year) or $34 per user/month monthly, minimum two users.
$35 per user/month equivalent billed annually ($420 per user/year); vendor-led sales and enterprise terms apply.
Official pricing / availability source · Checked 6 November 2026. Confirm current taxes, regional terms and allowances. A listed plan is not necessarily the cheapest option.
Editorial verification: Not yet verified. Check the vendor's site for current pricing.
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