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GoHighLevel

Agency-focused CRM, marketing automation, communications, funnel, website, scheduling, reputation, and SaaS platform.

CRM SoftwareResearch profile
Research-based score
4.4
Research-based score
Features and capabilities4.9

HighLevel combines CRM, pipelines, workflows, email/SMS, calling, websites, funnels, forms, calendars, social tools, reputation, payments, courses, communities, AI and agency/SaaS functions; the main limitation is that some advanced or usage-heavy capabilities require add-ons or higher tiers.

Usability and implementation3.7

G2 and Capterra reviewers consistently value the all-in-one workflow after setup, but both current review sets show a substantial learning curve, onboarding complexity and mixed support experiences; Capterra currently rates ease of use and customer service at 3.7/5.

Pricing and value transparency4.2

Base plans, annual totals, sub-account limits and many add-ons are publicly priced, with unlimited users/contacts and a 14-day trial; total cost can become harder to predict because communications, AI, hosting, HIPAA, white-label and other services are separately billed, and current terms make assessed fees generally non-refundable.

Integrations, security and trust4.8

HighLevel documents 500+ business-tool connections, a large app marketplace, APIs/private integrations, SOC 2 Type II, an ISO/IEC 27001 certificate through its Trust Center, GDPR/privacy controls and a current DPA; some security/compliance packages such as HIPAA can carry separate fees.

Quick facts

Vendor
HighLevel
Pricing model
paid
Plan pricing
$97/mo
Free plan
Not confirmed
Free trial
Yes — check eligibility
Last verified
9/28/2026

About GoHighLevel

GoHighLevel is the existing Toollers identity for the platform currently branded by the vendor as HighLevel. It combines CRM, pipeline management, workflow automation, email and SMS communications, calendars, forms, funnels, websites, reputation tools, payments, social planning, and agency sub-account management in one platform.

Best for

Marketing agencies, consultants, multi-location operators, and service businesses that want CRM, lead follow-up, marketing automation, websites or funnels, scheduling, and client-account management in one system.

GoHighLevel pros and cons

Pros

  • Core subscriptions include unlimited contacts and unlimited users rather than per-contact or per-seat base pricing.
  • The platform combines CRM, pipelines, workflows, email and SMS, calendars, forms, funnels, websites, reputation management, payments, and social tools.
  • Unlimited and Agency Pro plans support agency scaling through unlimited sub-accounts, while Agency Pro adds SaaS Mode and advanced API access.
  • HighLevel documents a marketplace with 500+ business-tool connections plus direct payment, social, Google, and other integrations.

Cons

  • −Starter is limited to 3 sub-accounts, so agencies managing more client accounts need a higher tier.
  • −SaaS Mode, automated sub-account creation, markup on phone and email rebilling, and advanced API access are reserved for Agency Pro.
  • −Many services are billed separately from the base subscription, including phone usage, some AI usage, WhatsApp, dedicated email IPs, WordPress hosting, and other add-ons.
  • −HighLevel's Terms of Service state that assessed fees are generally non-refundable.

Features

SaaS Mode
Agency Pro · Requires the eligible $497 Agency Pro tier for core SaaS Mode capabilities.
CRM and pipeline management
Core plans · Sub-account limits differ by subscription tier.
Website and funnel builders
Core plans · Domains, hosting products, or optional services can have separate charges.
Email and SMS communications
Core plans · Messaging, phone, carrier, and related usage charges can apply separately.
Calendars and online booking
Core plans
Reputation management
Core plans
Workflow automation
Core plans · Some actions and connected services can create separate usage charges.

Platforms

Web

Integrations

Stripe Zapier Facebook Google Business Profile

Pricing

Starter
USD 97.00/month

Current official pricing is $97/month or $970/year. Includes 3 sub-accounts, unlimited contacts, unlimited users, 24/7 support and core features. The annual total does not divide into a finite exact monthly equivalent, so priceAnnual is null.

Unlimited
USD 297.00/month
USD 247.50/month with annual billing

Current official pricing is $297/month or $2,970/year, an exact annual-billing equivalent of $247.50/month. Adds unlimited sub-accounts, phone/email rebilling without markup and basic API access.

Agency Pro
USD 497.00/month

Current official pricing is $497/month or $4,970/year. Adds SaaS Mode, automated sub-account creation, rebilling with markup, user/agent reporting and advanced API access. The annual total does not divide into a finite exact monthly equivalent, so priceAnnual is null.

Enterprise
See pricing details

Custom-quote plan for high-volume organizations. Current official pricing lists dedicated success/account management, premium support, enterprise reporting, higher API limits by request, white-label mobile app and HIPAA compliance among included enterprise benefits.

Official pricing / availability source · Checked 29 September 2026. Confirm current taxes, regional terms and allowances. A listed plan is not necessarily the cheapest option.

Editorial verification: 9/28/2026. Check the vendor's site for current pricing.

Alternatives to GoHighLevel

GoHighLevel — frequently asked questions

What is GoHighLevel used for?
GoHighLevel, currently branded by the vendor as HighLevel, is used for CRM, lead and pipeline management, automated follow-up, email and SMS marketing, calendars, forms, funnels, websites, reputation management, payments, social planning, and agency client-account management.
How much does GoHighLevel cost?
Current official pricing lists Starter at $97/month, Unlimited at $297/month, and Agency Pro at $497/month. The same page lists annual totals of $970, $2,970, and $4,970 respectively, plus a custom Enterprise plan.
Does GoHighLevel have a free trial?
Yes. HighLevel currently offers a 14-day free trial on its main paid plans. Current product pages state that a credit card is required and the selected plan is charged when the trial ends unless cancelled.
What is the main difference between Starter and Unlimited?
Starter includes 3 sub-accounts, while Unlimited adds unlimited sub-accounts, rebilling for phone and email without markup, and basic API access.
What does Agency Pro add?
Agency Pro adds SaaS Mode, automated sub-account creation, phone and email rebilling with markup, user or agent reporting, and advanced API access.
Are there costs beyond the GoHighLevel subscription?
Yes. HighLevel publishes separate charges for various usage-based services and optional add-ons, including communications, AI products, WhatsApp, dedicated email IPs, WordPress hosting, the white-label mobile app, HIPAA compliance, and other services.
Can I cancel GoHighLevel and get a refund?
The official pricing page says plans are month-to-month and can be cancelled from the dashboard. HighLevel's Terms of Service state that assessed fees are generally non-refundable.