Box
AI-powered intelligent content management for secure file collaboration, e-signatures, workflows, content portals, enterprise integrations and regulated business use.
Box combines secure content storage/sharing, collaboration, versioning, e-signatures, Box AI, Hubs, workflows, forms and increasingly agentic content automation. Business tiers add unlimited storage, while Enterprise tiers increase security, workflow and AI capabilities.
G2's core Box product currently has 5,254 reviews and the product/seller rating is 4.3/5; Capterra shows Box at 4.4/5 from 5,650 reviews with 4.5 ease of use and 4.3 customer service. Users praise sharing, collaboration and security, while admin complexity and sync/performance issues appear in some reviews.
Box publishes monthly and annual prices. Annual pricing starts at $5/user/month for Business Starter, $15 Business, $25 Business Plus and $35 Enterprise; Enterprise Plus is $50 on the current monthly view, while Enterprise Advanced is quote-based.
Box advertises 1,500+ integrations and one of the strongest compliance portfolios in content management, including SOC 1/2/3, ISO 27001/27017/27018/27701, HIPAA, FedRAMP High and AES-256/TLS 1.3 encryption.
Scored by Surabhi Singh
Quick facts
- Vendor
- Box, Inc.
- Pricing model
- paid
- Plan pricing
- $5/user/mo billed annually Vendor source checked; not a hands-on review
- Free plan
- Yes — check limits
- Free trial
- Yes — check eligibility
- Last verified
- Not yet verified
About Box
Box is an intelligent content-management platform for secure file storage, sharing, collaboration, e-signatures, workflows and AI-assisted document work. Business plans add unlimited storage and enterprise app integrations, while higher tiers expand security, workflow, content portals and Box AI/agent capabilities. Box is especially strong in regulated environments because of its extensive security and compliance program.
Best for
Organizations that need secure cloud content collaboration, strong governance/compliance, broad app integrations, e-signatures and AI-powered document workflows.
Box pros and cons
Pros
- Business Starter begins at $5/user/month annually.
- Business and higher tiers provide unlimited storage and 1,500+ integrations.
- Strong Box AI, e-signature, workflow and content-portal capabilities.
- Excellent enterprise security/compliance portfolio.
- Large review bases with strong ease-of-use sentiment.
Cons
- −Business plans require at least three users.
- −Business Starter is capped at 10 users and 100 GB total storage.
- −External collaborators are paid on Business but unlimited from Business Plus upward.
- −Advanced AI/security/workflows require higher tiers.
- −Some users report sync/preview/admin complexity.
Features
Platforms
Integrations
Pricing
Free single-user plan with 10 GB storage and 250 MB upload limit.
$5/user/month billed annually ($7 monthly), minimum 3 users and maximum 10.
$15/user/month billed annually ($20 monthly), minimum 3 users.
$25/user/month billed annually ($33 monthly), minimum 3 users.
$35/user/month billed annually ($47 monthly), minimum 3 users.
$50/user/month on the current monthly view; annual pricing is available separately.
Official pricing / availability source · Checked 6 October 2026. Confirm current taxes, regional terms and allowances. A listed plan is not necessarily the cheapest option.
Editorial verification: Not yet verified. Check the vendor's site for current pricing.