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Matomo

Privacy-first open-source web analytics with full data ownership, self-hosting, managed EU cloud, Tag Manager and behavioral analytics.

Analytics SoftwareResearch profile
Research-based score
4.7
Research-based score
Features and capabilities4.7

Matomo provides privacy-focused web/app analytics with campaigns, ecommerce, events, goals, Tag Manager, dashboards and real-time reporting. Cloud adds premium behavioral capabilities such as heatmaps, session recordings, funnels, form analytics and search-keyword reporting, while self-hosted users can extend the platform through Marketplace plugins.

Usability and implementation4.4

G2 currently rates Matomo 4.2/5 from 96 reviews and Capterra rates it 4.7/5 from 62, with Capterra ease of use at 4.5 and customer service at 4.3. Users value privacy, ownership and familiar web analytics, while self-hosted maintenance and larger event datasets can become operationally demanding.

Pricing and value transparency4.8

Matomo On-Premise Community is open source and free, while Matomo Cloud uses transparent hit-based pricing that currently starts around $26/month for 50K hits in the US pricing table. Annual billing provides two months free; Enterprise and traffic above 10M hits use custom pricing.

Integrations, security and trust4.9

Matomo is strongly differentiated by first-party data ownership and privacy controls. Matomo currently advertises ISO 27001:2022 certification, EU cloud hosting, GDPR-oriented features and a broad integration/Marketplace ecosystem spanning CMS, ecommerce, CMP, Tag Manager and developer APIs.

Scored by Aditya Verma

Quick facts

Vendor
InnoCraft Ltd
Pricing model
free
Plan pricing
$0 self-hosted; Cloud from about $26/mo for 50K hits Vendor source checked; not a hands-on review
Free plan
Yes — check limits
Free trial
Yes — check eligibility
Last verified
Not yet verified

About Matomo

Matomo is a privacy-focused web and app analytics platform available as free open-source self-hosted software or a managed Matomo Cloud service. It provides traffic, campaign, ecommerce, event, goal and real-time analytics with Tag Manager and strong privacy controls. Cloud includes managed hosting and premium features, while On-Premise gives organizations control over infrastructure, data residency and Marketplace extensions.

Best for

Organizations that prioritize analytics-data ownership and privacy, especially EU/privacy-sensitive businesses that want either self-hosted control or managed European cloud hosting.

Matomo pros and cons

Pros

  • Open-source On-Premise Community edition has no software license fee.
  • 100% data-ownership positioning is central to both hosting models.
  • Matomo Cloud includes a 21-day full-feature trial with no credit card.
  • Cloud pricing scales transparently by monthly hit volume.
  • ISO 27001:2022 certification and EU-hosted cloud.
  • Rich privacy tools, consent integrations and Marketplace extensions.

Cons

  • −Self-hosting shifts upgrades, database scaling, backups and security operations to the customer.
  • −Cloud costs rise with monthly hit volume.
  • −Advanced On-Premise features can require paid Marketplace subscriptions.
  • −Some behavioral/premium capabilities require Cloud or paid extensions rather than the bare Community install.
  • −Large installations can require substantial database/infrastructure expertise.
  • −The G2 rating is lower than Capterra and the samples are smaller than GA4-scale competitors.

Features

Privacy and data ownership
All hosting models · Legal compliance still depends on the customer's configuration and use case.
Tag Manager and extensibility
All models with extension differences · Self-hosted extensions require maintenance and compatibility management.
Core web and app analytics
On-Premise and Cloud · Some advanced behavior features require Cloud/premium plugins.
Behavioral analytics
Cloud included / On-Premise premium depending on feature · Premium On-Premise features can require separate subscriptions.

Platforms

WebLinux/server self-hosted

Integrations

CMS and site builders Google Tag Manager / APIs / Marketplace Ecommerce Consent platforms

Pricing

On-Premise Community
Free
USD 0.00/month with annual billing

Free/open-source self-hosted Matomo core. Customer provides infrastructure, operations and support.

Matomo Cloud Business — 50K hits
USD 26.00/month

Current official US pricing table shows about $26/month for 50,000 hits. Annual billing currently advertises two months free.

Matomo Cloud Business — higher traffic
USD 42.00/month

Hit-based tiers scale from $42/month for 100K hits through larger monthly allowances; examples include $85/300K, $139/600K, $204/1M, $399/2M and $975/5M.

Cloud Enterprise
See pricing details

Custom pricing/allowances for more than 10M hits per month and enterprise requirements.

Official pricing / availability source · Checked 6 October 2026. Confirm current taxes, regional terms and allowances. A listed plan is not necessarily the cheapest option.

Editorial verification: Not yet verified. Check the vendor's site for current pricing.

Alternatives to Matomo

Matomo — frequently asked questions

Is Matomo free?
Yes. Matomo On-Premise Community is open-source and free to self-host, although you pay for your own infrastructure and administration.
How much does Matomo Cloud cost?
Matomo's current US pricing table starts at about $26/month for 50,000 hits, then scales by hit volume. Enterprise and more than 10 million monthly hits require custom pricing.
Does Matomo offer a free trial?
Yes. Matomo Cloud currently offers a 21-day full-feature trial with no credit card required.
Where is Matomo Cloud data stored?
Matomo currently states that its managed Cloud data is hosted in Frankfurt, Germany.
Is Matomo ISO 27001 certified?
Yes. Matomo currently advertises ISO 27001:2022 certification.
Does Matomo integrate with WordPress and ecommerce platforms?
Yes. Matomo provides integration guidance for WordPress, Drupal, Wix, Webflow, Shopify, PrestaShop, BigCommerce, Google Tag Manager, consent platforms and many other systems.
Can I cancel Matomo Cloud anytime?
Yes. Current Cloud Terms allow cancellation at any time; service continues through the current billing cycle and unused time is not prorated.
Does Matomo offer refunds?
Generally no. Current Cloud Terms state that paid fees are non-refundable except for limited circumstances expressly described in the agreement.

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